CN100505664C - Interdynamic question-answering system and realizing method thereof - Google Patents

Interdynamic question-answering system and realizing method thereof Download PDF

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CN100505664C
CN100505664C CNB2007100869619A CN200710086961A CN100505664C CN 100505664 C CN100505664 C CN 100505664C CN B2007100869619 A CNB2007100869619 A CN B2007100869619A CN 200710086961 A CN200710086961 A CN 200710086961A CN 100505664 C CN100505664 C CN 100505664C
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user
knowledge
chat
unit
interactive
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CN101068177A (en
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刘云峰
杨海松
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Tencent Cloud Computing Beijing Co Ltd
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Tencent Technology Shenzhen Co Ltd
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Abstract

An inter-dynamic questions-answers system communication unit for receiving input of user, mode management unit for managing current operation mode, chat robot unit for returning chat output back to user in chat mode, knowledge learning unit for learning knowledge from input of user in inter-dynamic game mode and knowledge library for storing learned knowledge. Its inter-dynamic questioning-answering method is also disclosed.

Description

A kind of interdynamic question-answering system and its implementation
Technical field
The present invention relates to network application (Application) technical field, more particularly, the present invention relates to a kind of interdynamic question-answering system and its implementation.
Background technology
Universal day by day along with computer and computer network, the Internet has been deep into the every field of people's work, studying and living, people begin to carry out the purpose that various interactive games reach amusement by the Internet, wherein just comprise with the online game being the various interactive question-and-answer game of example.
With the recreation of network IQ class is that example is made exemplary analysis to existing interactive question-and-answer game.Existing network IQ question-and-answer game system mainly comprises three classes, is respectively network IQ question-and-answer game system based on the desktop game client, based on the network IQ question-and-answer game system of chat robots system (IM), based on the network IQ question-and-answer game system of the Web page.Interactive stronger based on the interactive question-and-answer game of the IQ of desktop client end, after the user installation recreation, need register account number, logging in game, and then grouping is played.The IQ problem can be proposed by some players, and other players race to be the first to answer a question; Also can be asked a question by system, all players race to be the first to answer a question.Answer finish after, by puing question to player or system to announce correct option and each player's achievement.
Yet,, need extra games and the register account number of installing based on the interactive question-and-answer game of the IQ of desktop client end.And IQ question and answer ingenious do not remain well in the game process, can not be utilized once more.
In addition, JICQ is that the Internet user uses one of maximum desktop tool, good popularity rate is arranged, chat robots based on instantaneous communication system then uses easily, as long as the number of robot correspondence is added to the good friend, can or use its various value-added services (as weather forecast query and various games) with its chat, and any program need not additionally be installed.Based on the IQ question-and-answer game of chat robots, applied mechanically IQ question-and-answer game pattern basically at present based on Web.The user at first adds as a friend this robot account number, enter IQ question-and-answer game pattern then, robot randomly draws some from pre-set IQ exam pool, send to the user one by one, and the method that the user answers is normally selected from several alternative answers that robot provides.Answer finish after, robot announces correct option and player's achievement.
Yet, lacking originality based on the technical scheme of chat robots, all problems is all designed in advance by system, and the player can only play on one's own the shortage multi-person interactive.In addition, player's mode of answering can only be to select from alternative answer, can not excavate player's original IQ question and answer, can not be converted into it the knowledge base of robot, so interaction content is very poor.
In fact, more information and knowledge are to be stored in people's the brain, and the mode of therefore further obtaining information should be utilized the communication function of the Internet.At present, there are a lot of client utilitys can accept " propelling movement " information on the networking on the network, as immediate communication tool, E-mail system and the various client-side program that can connect to network.Utilize JICQ to push customized information, the arrival rate height that information pushes can cause that the user more notes, and the instantaneity of Push Service is good.In addition, BBS or forum common on the Internet also provide a kind of interaction platform based on webpage, and the user can exchange the knowledge and experience in a certain field on these websites.Some comprehensive knowledge question systems have also appearred in addition recently, this system generally has the comprehensive knowledge base of oneself and based on the website interactive system of webpage, the user can put question to variety of issue in this system by webpage, inquire about the problem state of being submitted to, and adopt which answer according to the situation decision of question answering.
The working mechanism that present robot adopts pattern matching mostly, pattern is kept in the knowledge base of artificial foundation, the intelligent robot deficiency is because the knowledge base construction is not enough to a great extent, can reduce a lot of workloads if can collect knowledge base by the mode of recreation.
Summary of the invention
In view of this, main purpose of the present invention is to propose a kind of interdynamic question-answering system, realizing the expansion to the robot knowledge base in the multi-person interactive process, thereby makes interaction content more abundant.
Another object of the present invention is to propose a kind of interactive answering method, realizing the expansion to the robot knowledge base in the multi-person interactive process, thereby makes interaction content more abundant.
A kind of interdynamic question-answering system, this system comprises communication unit, schema management unit, chat robots unit, knowledge learning unit and knowledge base, wherein
Communication unit is used to receive user's input, and described user's input is sent to the schema management unit;
The schema management unit is used for managing according to the present mode of operation of user's input to described interdynamic question-answering system, to switch in interactive game pattern and chat pattern;
The chat robots unit is used for returning chat output by described communication unit to the user in the chat pattern;
The knowledge learning unit is used at interactive game pattern learning knowledge from user's input, and the knowledge of being learnt is saved in knowledge base;
Knowledge base is used to preserve the knowledge of being learnt by the knowledge learning unit;
This system further comprises knowledge audit unit,
Knowledge audit unit is used for according to the knowledge auditing rule that sets in advance being examined by the knowledge of knowledge learning modular learning at game mode, and will be saved in knowledge base by the knowledge of audit.
Described chat robots unit comprises natural language understanding module and reasoning module, wherein
The natural language understanding module is used for extracting statement trunk and the semantic information of being made up of keyword from user's input;
Reasoning module is used for carrying out pattern matching according to described statement trunk and semantic information in knowledge base, and returns the chat output of being mated to the user by described communication unit.
Described communication unit, be used for by instant messaging mode, short message SMS mode, socket Web mode any or wherein at least two kinds combination in any mode receive user's input.
This system further comprises the game interactive administrative unit,
The game interactive administrative unit is used for the recreation flow process in interactive game pattern control interactive game.
A kind of interactive answering method, this method comprises:
Receive user's input, according to user's input described interdynamic question-answering system present mode is managed, in interactive game pattern and chat pattern, to switch;
In the chat pattern, return chat output to the user by described communication unit; In the interactive game pattern from user input learning knowledge, wherein the knowledge of being learnt from user's input in game mode is examined, and will be saved in knowledge base by the knowledge of audit according to the knowledge auditing rule that sets in advance.
Describedly in the chat pattern, return chat output to the user and comprise by described communication unit:
From user's input, extract statement trunk and the semantic information of forming by keyword;
In knowledge base, carry out pattern matching according to described statement trunk and semantic information, and return the chat output of being mated to the user.
Described reception user input comprises:
By in instant messaging mode, short message SMS mode, the socket Web mode any or wherein at least two kinds combination in any mode receive user input.
This method further comprises: the recreation flow process of control interactive game in the interactive game pattern.
From technique scheme as can be seen, in a kind of interdynamic question-answering system in the present invention, communication unit is used to receive user's input, and described user's input is sent to the schema management unit; The schema management unit is used for managing according to the present mode of operation of user's input to described interdynamic question-answering system, to switch in interactive game pattern and chat pattern; The chat robots unit is used for returning chat output by described communication unit to the user in the chat pattern; The knowledge learning unit is used for importing learning knowledge in the interactive game pattern from the user, and the knowledge of being learnt is saved in knowledge base; Knowledge base is used to preserve the knowledge of being learnt by the knowledge learning unit.This shows, in the present invention, enrich the knowledge base of robot, can reduce the workload of manually building the storehouse largely by user input, and knowledge base abundant after, and then can significantly improve the user and use the chat of chat robots to experience.
In addition, do not need the user that game client additionally is installed among the present invention, as long as the robot account number is added as a friend and can use, it is also very convenient therefore to use.
And in the present invention, system adopts chat robots to play the part of host role, robot can adopt easily active language guiding player to finish question and answer, make the user feel facing an animated host, rather than the stiff Web page, make whole game process interactive stronger.
Description of drawings
Fig. 1 is the demonstrative structure schematic diagram according to interdynamic question-answering system of the present invention;
Fig. 2 is the exemplary flow schematic diagram according to interactive answering method of the present invention;
Fig. 3 is the exemplary flow schematic diagram according to the interactive answering method of the embodiment of the invention.
Embodiment
For making the purpose, technical solutions and advantages of the present invention express clearlyer, the present invention is further described in more detail below in conjunction with drawings and the specific embodiments.
Fig. 1 is the demonstrative structure schematic diagram according to interdynamic question-answering system of the present invention.
As shown in Figure 1, this system comprises communication unit 101, schema management unit 102, chat robots unit 103, knowledge learning unit 104 and knowledge base 105;
Wherein communication unit 101, are used to receive user's input, and described user's input is sent to schema management unit 102;
Schema management unit 102 is used for managing according to the present mode of operation of user's input to described interdynamic question-answering system, to switch in interactive game pattern and chat pattern;
Chat robots unit 103 is used for returning chat output by described communication unit 101 to the user in the chat pattern;
Knowledge learning unit 104 is used for importing learning knowledge in the interactive game pattern from the user, and the knowledge of being learnt is saved in knowledge base 105;
Knowledge base 105 is used to preserve the knowledge of being learnt by knowledge learning unit 104.
Described chat robots Unit 103 can specifically comprise natural language understanding module 1031 and reasoning module 1032;
Natural language understanding module 1031 is used for extracting statement trunk and the semantic information of being made up of keyword from user's input;
Reasoning module 1032, the statement trunk and the semantic information that are used for being proposed according to natural language understanding module 1031 are carried out pattern matching in knowledge base, determine the chat output of coupling, and return the chat output of being mated to the user by described communication unit 101.
Further, this system can also comprise knowledge audit unit 107,
Knowledge audit unit 107 is used for according to the knowledge auditing rule that sets in advance the knowledge of being learnt by knowledge learning unit 104 at game mode being examined, and will be saved in knowledge base 105 by the knowledge of audit.
Such as, in order to prevent in knowledge base 105, to write unhealthy information such as yellow information, can examine in knowledge and set in advance some filtration keywords in the unit 107, the knowledge of being learnt when knowledge learning unit 104 comprises when filtering keyword, then knowledge audit unit 107 judges that this knowledge does not meet the knowledge auditing rule, this knowledge is not write knowledge base 105; Otherwise knowledge audit unit 107 judges that this knowledge meets the knowledge auditing rule, and this knowledge is write knowledge base 105.
This system can also comprise game interactive administrative unit 106, is used for the recreation flow process in interactive game pattern control interactive game.Such as, in the IQ interactive game, the recreation flow process of user in the interactive game pattern can be managed in interactive management unit 106.Comprise: enter and withdraw from game control, interactive problem and accept to send that control is accepted in the transmission of control, IQ problem answers, the answer evaluation sends and accepts control.Game interactive administrative unit 106 with IQ problem and the highest answer of evaluation, merges the back and sends to knowledge learning unit 104 as knowledge at last.
Alternatively, knowledge learning unit 104 also can directly obtain the IQ problem and estimate the highest answer from communication unit 101.
In the time of in applying the present invention to interactive IQ recreation, native system can be divided into the two large divisions, i.e. front terminal system (communication unit 101) and server subsystem (comprising schema management unit 102, chat robots unit 103, knowledge learning unit 104 and knowledge base 105).Wherein the front terminal system realizes and user's interface, is responsible for receiving the chat sentence and the game command of user's input, and is transmitted to the server subsystem on backstage; Server subsystem is responsible for user's chat and/or recreation processing of request.
Particularly, the front terminal system is used to realize and user's interface, is responsible for receiving the chat sentence and the game command (if immediate communication tool is supported the Rich pattern, can also receive the instruction of super chain correspondence) of user's input, and is transmitted to the server subsystem on backstage.The front terminal system can specifically comprise user interface section and network interface unit, and user interface section is that the user inserts the inlet that the chat robots system chats and plays, and generally is JICQ.Network interface unit is responsible for the server subsystem that the user's sentence that will receive and instruction are transmitted to the backstage, when the disposal ability of separate unit server subsystem can't satisfy application demand, can increase server subsystem easily and come dilatation.
If the active user is in the chat pattern, then analysis and understanding is carried out in user sentence and the instruction of server subsystem to the front terminal system forwards, and carries out reasoning and statistics according to understanding the result, generates the front terminal system that returns to of replying then.
If the active user is in game mode, then the instruction that the front terminal system is transmitted is resolved, control recreation flow process, and the question and answer in the record IQ recreation, and arrangement is the part of knowledge base.
Server subsystem comprises can comprise network interface unit, user's present mode administrative unit, natural language understanding module, reasoning module, inferenctial knowledge storehouse, recreation flow process control unit and knowledge learning unit.
Wherein, network interface unit terminal system in the past receives user's sentence and instruction, and hands to user's present mode administrative unit; The natural language understanding module utilizes the computational language knowledge base that user's sentence is carried out natural language understanding, promptly extracts sentence trunk and other semantic informations be made up of keyword from user's sentence, then these information is submitted to reasoning module; Reasoning module carries out pattern matching according to the result that understands of natural language understanding module to user's sentence in knowledge base, search corresponding replying; The knowledge base stored be various question and answer to be resolved understand the knowledge point that the back produces, each knowledge point can be replied by corresponding one or more; Recreation flow process control unit management user's in IQ interactive game pattern recreation flow process comprises that specifically entering the transmission of withdrawing from game control, IQ problem transmission acceptance control, IQ problem answers accepts control, answer evaluation transmission acceptance control etc.; The flow process of playing at last control unit is passed to the knowledge learning unit with IQ problem and the highest answer merging of evaluation.
Can store original question and answer text in the pending knowledge base, wait for next step audit, whether can add knowledge base to judge question and answer.
Question and answer are mainly derived from the game interactive administrative unit in embodiments of the present invention.In fact, but the question and answer of native system sources comprises and is not limited to the IQ recreation.
Based on Fig. 1 and above-mentioned analysis, the invention allows for a kind of interactive answering method.
Fig. 2 is the exemplary flow schematic diagram according to interactive answering method of the present invention.As shown in Figure 2, this method comprises:
Step 201: receive user's input, manage according to the present mode of operation of user's input, in interactive game pattern and chat pattern, to switch to interdynamic question-answering system;
Here, the user of reception input can be that the Text Command of making an appointment with the user is capable.For example: can arrange user's input " gm " representative and enter the interactive game pattern; Fix in the interactive game pattern user's input " qt " expression approximately and withdraw from recreation.Like this, when user input text " gm ", switch to the interactive game pattern, when user input text " qt ", withdraw from the interactive game pattern, enter the chat pattern.
Except order line, user's input also can be a chaining command.Chaining command is the chat window super chain of a kind of literal commonly used.For example: " enter recreation " if the user imports hyperlink,, then send and enter interactive game and instruct chat robots, enter the interactive game pattern then so as user during with the above-mentioned super chain of click.
In addition, according to a preconcerted arrangement, user's input can also be a natural language.Can utilize the natural language processing ability of chat robots that natural language is discerned this moment, switches thereby carry out in interactive game pattern and chat pattern.
Step 202: in the chat pattern, export by return chat to the user; In the interactive game pattern, import learning knowledge, and the knowledge of being learnt is saved in knowledge base from the user.
Wherein, can at first from user's input, extract statement trunk and the semantic information of forming by keyword, and then in knowledge base, carry out pattern matching according to described statement trunk and semantic information, determine the chat output of coupling, and return the chat output of being mated to the user.
In this flow process, can also further examine the knowledge of in game mode, being learnt, and will be saved in knowledge base by the knowledge of audit from user's input according to the knowledge auditing rule that sets in advance.
Based on above-mentioned flow process, Fig. 3 is the exemplary flow schematic diagram according to the interactive answering method of the embodiment of the invention.
In this embodiment shown in Figure 3, be to the processing procedure of user instruction and the control procedure of recreation flow process based on the main operating process of the multi-person interactive IQ games system of chat robots.In this embodiment, omitted the explanation of irrelevant details such as network I/O.
In this embodiment, multi-person interactive IQ recreation is named as " IQ joins in an open competition or contest ", and the player who initiates recreation is called as " winner of a contest User ", and other players that participate in recreation are called as " challenger User ", and chat robots (Robot) is played the part of host's role.
As shown in Figure 3, this flow process comprises:
At first initiate recreation: after a certain user imports the order of initiation " IQ joins in an open competition or contest " or clicks corresponding link instruction, the schema management unit is game mode with user's present mode from the chat mode switch, and send instruction to the game interactive administrative unit, instigate it to initiate a new IQ game example, in order to support the carrying out of many groups " IQ joins in an open competition or contest " recreation simultaneously, each IQ game example is encoded.This moment, this user became " winner of a contest User ".
Robot randomly draws a part and sends broadcasting from online buddy list, inquire whether they are ready to add recreation.The present mode that selection enters the user of recreation also is converted to game mode, and these players become " challenger User ".After the adding number reaches certain limitation, issue " winner of a contest User " and " challenger User " after all have been added game player's finish message.
One takes turns IQ question and answer flow process: after said process was finished, prompting " challenger User " wait " winner of a contest User " was set a question, and prompting " winner of a contest User " can be set a question." winner of a contest User " sends to robot with problem, and the robot cell is transmitted to problem " challenger User ", and points out its answer.After arrival answer binding hours or all " challenger User " have submitted answer to, the robot cell sends to " winner of a contest User " after the answer of receiving is put in order together, and the winner's (can allow " winner of a contest User " to veto all answers) who points out " winner of a contest User " therefrom to select an optimum answer to vie to answer as epicycle." winner of a contest User " select excellent after, the robot cell is transmitted to optimum answer " challenger User ", and announces epicycle recreation winner.Whether inquiry " winner of a contest User " and " challenger User " at last begins new round IQ question-and-answer game.
Collection about question and answer knowledge, after " winner of a contest User " selects optimum answer, the robot cell is stored in question and answer in the pending knowledge base, after artificial (perhaps machine is automatic) audit, finally stores in the knowledge base for the knowledge point form by the knowledge learning cell translation.
For the User Status maintenance process, in the game process, by schema management unit and the common maintenance customer's state of game interactive administrative unit.Allow the user to withdraw from recreation by instruction at any time, when having the user to withdraw from recreation, notify other players, and judge whether current recreation meets the condition of proceeding down, for example " winner of a contest User " withdraws from or owns " challenger User " and withdraw from then game over.
Though provided a specific embodiment herein, when specific implementation is of the present invention, can select different game logics to design multi-person interactive IQ question-and-answer game system.For example, when one take turns vie to answer finish after, can allow to change the winner of a contest, continue to set a question by another player; Can also allow the player to form a team, be divided into two groups, do the winner of a contest for one group, another group is done the challenger, question in turn, or the like.
In sum, in the prior art, the shortage of chat robots knowledge base is one of not high major reason of present intelligent robot.The present invention collects the knowledge point by the method that attracts the user to participate in amusement game, and the inferenctial knowledge storehouse of enriching chat robots can be reduced the workload of manually building the storehouse largely.And knowledge base abundant after, and then can significantly improve the user and use the chat of chat robots to experience.
In addition, based on the multi-person interactive IQ question-and-answer game of chat robots, the present invention does not need the user that game client additionally is installed, as long as the robot account number is added as a friend and can use.
And in the present invention, system adopts chat robots to play the part of host role, robot can adopt easily active language guiding player to finish question and answer, make the user feel facing an animated host, rather than the stiff Web page, make whole game process interactive stronger.
In the explanation, be that example is described in detail the present invention though play with network IQ more than, the present invention is not limited to network IQ recreation, but goes in the interaction systems of any type.
The above is preferred embodiment of the present invention only, is not to be used to limit protection scope of the present invention.Within the spirit and principles in the present invention all, any modification of being done, be equal to replacement, improvement etc., all should be included within protection scope of the present invention.

Claims (8)

1, a kind of interdynamic question-answering system is characterized in that, this system comprises communication unit, schema management unit, chat robots unit, knowledge learning unit and knowledge base, wherein
Communication unit is used to receive user's input, and described user's input is sent to the schema management unit;
The schema management unit is used for managing according to the present mode of operation of user's input to described interdynamic question-answering system, to switch in interactive game pattern and chat pattern;
The chat robots unit is used for returning chat output by described communication unit to the user in the chat pattern;
The knowledge learning unit is used for importing learning knowledge in the interactive game pattern from the user, and the knowledge of being learnt is saved in knowledge base;
Knowledge base is used to preserve the knowledge of being learnt by the knowledge learning unit;
This system further comprises knowledge audit unit,
Knowledge audit unit is used for according to the knowledge auditing rule that sets in advance being examined by the knowledge of knowledge learning modular learning at game mode, and will be saved in knowledge base by the knowledge of audit.
2, interdynamic question-answering system according to claim 1 is characterized in that, described chat robots unit comprises natural language understanding module and reasoning module, wherein
The natural language understanding module is used for extracting statement trunk and the semantic information of being made up of keyword from user's input;
Reasoning module is used for carrying out pattern matching according to described statement trunk and semantic information in knowledge base, determines the chat output of coupling, and returns the chat output of being mated to the user by described communication unit.
3, interdynamic question-answering system according to claim 1 is characterized in that,
Described communication unit, the combination in any mode that is used for any or at least two kinds by instant messaging mode, short message SMS mode, socket Web mode receives user's input.
4, interdynamic question-answering system according to claim 1 is characterized in that, this system further comprises the game interactive administrative unit,
The game interactive administrative unit is used for the recreation flow process in interactive game pattern control interactive game.
5, a kind of interactive answering method is characterized in that, this method comprises:
Receive user's input, manage according to the present mode of operation of user's input, in interactive game pattern and chat pattern, to switch to interdynamic question-answering system;
In the chat pattern, export by return chat to the user; In the interactive game pattern, import learning knowledge, wherein the knowledge of being learnt from user's input in game mode is examined, and will be saved in knowledge base by the knowledge of audit according to the knowledge auditing rule that sets in advance from the user.
6, interactive answering method according to claim 5 is characterized in that, describedly returns chat output to the user comprise in the chat pattern:
From user's input, extract statement trunk and the semantic information of forming by keyword;
In knowledge base, carry out pattern matching according to described statement trunk and semantic information, determine the chat output of coupling, and return the chat output of being mated to the user.
7, interactive answering method according to claim 5 is characterized in that, described reception user input comprises:
Combination in any mode by any or at least two kinds in instant messaging mode, SMS mode, the Web mode receives user's input.
8, interactive answering method according to claim 5 is characterized in that, this method further comprises: the recreation flow process of control interactive game in the interactive game pattern.
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CN109299249A (en) * 2018-09-18 2019-02-01 广州神马移动信息科技有限公司 Ask-Answer Community exchange method, device, terminal device and computer storage medium
CN109784017B (en) * 2019-01-16 2023-05-26 中民乡邻投资控股有限公司 Dialogue exchange type account registration method and device
CN110064201B (en) * 2019-04-28 2021-01-19 北京字节跳动网络技术有限公司 Role authority control method and device, electronic equipment and storage medium
CN112559769B (en) * 2020-12-15 2024-04-16 上海钛米机器人股份有限公司 Method and device for generating question-answer database

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