CN100464553C - Dispatch table and device of chief operator's desk for digital programmed dispatcher - Google Patents
Dispatch table and device of chief operator's desk for digital programmed dispatcher Download PDFInfo
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- CN100464553C CN100464553C CNB2004100738892A CN200410073889A CN100464553C CN 100464553 C CN100464553 C CN 100464553C CN B2004100738892 A CNB2004100738892 A CN B2004100738892A CN 200410073889 A CN200410073889 A CN 200410073889A CN 100464553 C CN100464553 C CN 100464553C
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Abstract
A dispatching and on-duty device of program controlled digital dispatcher is composed of one computer equipment and an interface card inserted in the PCI slot of said computer equipment. Said interface card can also provide the interface to voice device and the U interface to the program controlled digital dispatcher for connecting the user terminal via the dispatcher. The PCI interface of computer is used for the 2B+D signal transmission between computer and said dispatcher.
Description
Technical field
The present invention relates to communication technical field, relate in particular to a kind of dispatching desk and logging desk device of digital program control scheduling machine.
Background technology
At communication technical field, digital program control scheduling machine need be provided with dispatching desk and logging desk usually, and communicated between the user by described dispatching desk and logging desk and corresponding communication network and quilt management control, thereby set up voice communication between realization and user, to each user's control and management.
To describe the dispatching desk of digital program control scheduling machine and the specific implementation of logging desk below.At present, the implementation of described dispatching desk and logging desk comprises two classes:
One class is to adopt data-interface such as serial ports of computers to add the dispatching desk of the digital program control scheduling machine that tone frequency channel wire and processing unit realize again.Need more cable between this type of dispatching desk and the switch, thereby cause at the workload of the engineering of dispatching desk and maintenance all bigger.
The another kind of dispatching desk that is based on ISDN (Integrated Service Digital Network(ISDN)) phone, the basic structure of this dispatching desk comprises microprocessor+u interface unit.Because the restriction of controlled platform hardware condition, this kind equipment is mainly used in transporting speech information.Also have and adopt the processing platform of similar PC to realize described dispatching desk, but be the branch body structure, be that dispatching desk adopts S/T (data-interface that the NT1 equipment provides) interface of ISDN to be connected with external NT1 (network terminal device) equipment, NT1 equipment links to each other with scheduling switch equipment by u interface again.
The dispatching desk technology that adds tone frequency channel wire and processing unit realization for data-interfaces such as adopting serial ports more falls behind therefore less at present application.
Dispatching desk and logging desk for the digital program control scheduling machine of realizing based on the ISDN phone are used widely on market.Yet, in this mode, only be provided with basic external equipment, as loudspeaker, Mike and handle etc., because flexibly, reasonably corresponding voice digital signal processor not being set handles voice, therefore, be not easy to the voice signal between dispatching desk and digital program control scheduling machine is carried out control and management flexibly.
In sum, adopt above-mentioned existing techniques in realizing dispatching desk and logging desk to have following shortcoming:
(1) the equipment distribution complexity of realization dispatching desk, engineering and maintenance are all bigger;
(2) user interface that provides of the dispatching desk that provides of prior art and logging desk is single, only comprises Mike's interface, headset interface etc., and phonetic function can only be provided, and has limited the range of choice that the digital program control scheduling machine user function is used;
(3) dispatching desk of realizing in digital program control scheduling machine in the prior art and logging desk flexibly, reasonably are not provided with the voice digital signal processor, cause at the control ability of the voice in the system relatively poorly, and are unsuitable for the applied environment of free field.
Summary of the invention
In view of above-mentioned existing in prior technology problem, the purpose of this invention is to provide the dispatching desk and the logging desk device of digital program control scheduling machine, provide abundant voice control and management function effectively to utilize computer PCI interface and u interface resource.
The objective of the invention is to be achieved through the following technical solutions:
The invention provides a kind of dispatching desk and logging desk device of digital program control scheduling machine, comprise: interface card and computer equipment, described interface card is plugged in the PCI slot of computer equipment, and described interface card also provides the speech ciphering equipment interface to reach the u interface that links to each other with digital program control scheduling machine.
Described interface card comprises:
Pci interface circuit: be used for pci interface and telecommunication circuit, 2B+D interface circuit, logic control circuit, voice A/D and D/A change-over circuit and the user interface circuit interconnection of computer; Pci interface in the computer is by this pci interface circuit and telecommunication circuit, 2B+D interface circuit, logic control circuit, voice A/D and D/A change-over circuit and user interface circuit swap data;
2B+D interface circuit: the u interface that links to each other with digital program control scheduling machine is provided, one road D data channel and two-way B voice channel also are provided, u interface connects external digital program control scheduling machine and 2B+D interface circuit swap data, the D data channel connects telecommunication circuit and 2B+D interface circuit swap data, and two-way B voice channel connects logic control circuit and 2B+D interface circuit swap data;
Telecommunication circuit: link to each other with the D data channel of 2B+D interface circuit, also link to each other with the pci interface circuit, be used to realize that 2B+D interface circuit and intercomputer carry out the transmission of data, realize the control that computer shifts User Status with logic control circuit;
Logic control circuit: be connected with pci interface circuit, 2B+D interface circuit, telecommunication circuit, voice A/D and D/A change-over circuit and voice digital signal treatment circuit respectively, be used to realize and pci interface circuit, 2B+D interface circuit, telecommunication circuit, voice A/D and D/A change-over circuit and voice digital signal treatment circuit between logic control and exchanges data.
Voice A/D and D/A change-over circuit: link to each other with logic control circuit and user interface circuit, under the control of logic control circuit, voice A/D and D/A change-over circuit are handled the user speech information of being sent here by the 2B passage or the voice digital signal treatment circuit of 2B+D interface circuit, and send it to user interface circuit, also gather simultaneously the voice signal of user interface circuit, handle the back and under logic control circuit control, send through the 2B of 2B+D interface circuit passage.
User interface circuit: being connected of user interface and pci interface circuit and voice A/D and D/A change-over circuit is provided, obtain user's voice information from voice A/D and D/A change-over circuit, and send computer operator's the voice messaging or the acoustic information of other audiogenic device to voice A/D and D/A change-over circuit.
Described interface card also comprises:
Voice digital signal treatment circuit: link to each other with logic control circuit, be used for that the voice messaging that the user interface circuit of voice A/D and the collection of D/A change-over circuit is sent here is carried out Echo Cancellation and sidetone and eliminate and handle, the user side voice messaging that also the 2B passage of 2B+D interface circuit is come by the digital program control scheduling machine exchange carries out Echo Cancellation and sidetone and eliminates and handle simultaneously.
The interface that user interface circuit in the described interface card provides comprises:
In Mike's interface, speaker interface, 1 road or 2 road headset interfaces, recording access, horn interface and other audiogenic device interfaces one or more.
Among the present invention, when needs were set up the user side of digital program control scheduling machine and the voice link between dispatching desk and logging desk, the user side of digital program control scheduling machine sent service request, and by the u interface of interface card user profile is sent into the 2B+D interface circuit; The 2B+D interface circuit utilizes the D passage that user profile is delivered to telecommunication circuit, telecommunication circuit is given computer equipment with user profile by the pci interface circuit from data and address bus, and is controlled between the user side of digital program control scheduling machine and dispatching desk and logging desk by computer equipment and sets up voice link.
Among the present invention, when described user side need be conversed with the computer operator, the voice messaging of user side is delivered to digital program control scheduling machine earlier, digital program control scheduling machine is sent the voice messaging and the line conditions data of user side into the 2B+D interface circuit by u interface, the 2B+D interface circuit utilizes the 2B passage that the voice messaging of user side is delivered to logic control circuit, utilize the D passage that the line conditions data are delivered to telecommunication circuit, telecommunication circuit is given computer equipment with the line conditions data by the pci interface circuit from data and address bus; The voice messaging of delivering to the user side in the logic control circuit is being delivered to user interface circuit after by logic control circuit, voice A/D and D/A change-over circuit and voice digital signal processing circuit processes under the control of computer equipment, and user interface circuit is conversed with the computer operator by external speech ciphering equipment.
Among the present invention, when described user side need be conversed with the computer operator, also comprise:
Whether described logic control circuit detects needs voice messaging is carried out voice echoes counteracting and sidetone elimination processing, and voice digital signal treatment circuit operate as normal whether, if desired voice messaging is carried out that voice echoes is offset and sidetone is eliminated and handled and voice digital signal treatment circuit operate as normal, be sent to user interface circuit after then will described voice messaging handling through voice digital signal treatment circuit and voice A/D and D/A change-over circuit; Otherwise the voice messaging of user side is directly through being sent to user interface circuit after voice A/D and the processing of D/A change-over circuit.
Among the present invention, when described user side need be conversed with the computer operator, also comprise:
When another user's service request information is delivered to the D passage, then described device is set up voice link by another voice channel and this user.
Among the present invention, when the computer operator need converse with user side, computer operator's voice signal is sent to user interface circuit by Mike, user interface circuit is given described voice signal voice A/D and D/A change-over circuit again and is handled, voice signal after the processing exchanges to the 2B passage of 2B+D interface circuit by voice digital signal treatment circuit and logic control circuit, and the 2B+D interface circuit utilizes u interface that described voice signal is exchanged to user side by digital program control scheduling machine again.
Among the present invention, when the computer operator need converse with user side, also comprise:
Whether logic control circuit detects needs described voice signal is carried out voice echoes counteracting and sidetone elimination processing, and voice digital signal treatment circuit operate as normal whether, carry out voice echoes counteracting and sidetone if desired and eliminate processing and voice digital signal treatment circuit operate as normal, then, exchange to the 2B passage of 2B+D interface circuit then by logic control circuit with described voice signal process voice digital signal processing circuit processes; Otherwise described voice signal is directly exchanged to the 2B passage of 2B+D interface circuit by logic control circuit.
Among the present invention, when the computer operator forbids by the pci interface circuit the quiet control information of computer being sent to logic control circuit when user side sends the voice messaging of local terminal, logic control circuit turn-offs Mike's passage by user interface circuit; When the computer operator allows by the pci interface circuit computer control information to be sent to logic control circuit when user side sends the voice messaging of local terminal, logic control circuit recovers Mike's passage by user interface circuit.
Among the present invention, when needs are regulated the transmitting-receiving volume gain of two voice channels or one of them voice channel, computer equipment will be regulated data and give logic control circuit by the pci interface circuit, and logic control circuit control voice A/D and D/A change-over circuit are realized the volume adjusting.
Among the present invention, when carrying out recording operation, select to record user side voice messaging or computer operator's voice signal separately, perhaps record the call voice between user side and computer operator simultaneously by user interface circuit; And the size of recording volume can be regulated by user interface circuit, perhaps controls the size of volume by computer equipment adjusting voice A/D and D/A change-over circuit.
As seen from the above technical solution provided by the invention, the present invention has the following advantages:
1, the dispatching desk of digital program control scheduling machine and logging desk device interface card have effectively utilized computer PCI interface and u interface resource, have enriched application function of the present invention;
2, the hardware environment that provides can more closely combine with computer software environment, enlarged the control range of computer operator to voice channel, comprise that volume is regulated, the calling of quiet, other source of sound of computer, and the switching between two voice channels; Improved the range of application of data channel, enriched controlled function the digital program control scheduling machine user.
3, for the user provides abundant user interface, comprising: Mike, audio amplifier, two-way headset, recording access, loudspeaker and other source of sound insert interfaces such as socket;
4, adopt voice echoes to offset and sidetone elimination DSP (Digital Signal Processing) technology, can carry out processing able to programme to voice channel neatly, solved the string souffle problem effectively, be advantageously applied to the free field environment, improve voice quality.
Description of drawings
Fig. 1 is structural representation Fig. 1 of the present invention;
Fig. 2 is structural representation Fig. 2 of the present invention;
Fig. 3 is the course of work flow chart of device of the present invention.
Embodiment
For the dispatching desk and the logging desk device that adopt computer realization digital program control scheduling machine scheduling feature, hope can provide friendly user interface for user application usually, and operating process is simple and convenient.And because the computer PCI interfacing is offset with voice echoes and the sidetone technology for eliminating is relative ripe, therefore, the present invention can combine these two kinds of technology and realize the dispatching desk and the logging desk of digital program control scheduling machine, so that for the user provides abundant voice control and management function, and then provide the good operation interface and the voice service of high-quality.In the dispatching desk and logging desk process of realizing digital program control scheduling machine, the present invention is that the 2B+D signal that utilizes the computer PCI interfacing to set up between computer and the digital program control scheduling machine by u interface transmits, and utilizes voice echoes counteracting and sidetone technology for eliminating that user speech is handled.
Below in conjunction with accompanying drawing embodiments of the invention are done detailed description.
For realizing purpose of the present invention, the structure of the dispatching desk of digital program control scheduling machine of the present invention and logging desk device as shown in Figures 1 and 2, comprise interface card and computer equipment, described interface card is plugged in the PCI slot of computer equipment, and described interface card also provides the speech ciphering equipment interface to reach the u interface that links to each other with digital program control scheduling machine.The dispatching desk of digital program control scheduling machine links to each other with user side by digital program control scheduling machine with the logging desk device, realizes scheduling feature.
Wherein the dispatching desk of digital program control scheduling machine and logging desk comprise:
The operation principle of device of the present invention is as follows:
Computer is according to pci interface protocol access and control interface card and pci interface circuit 1 realization exchanges data.Pci interface circuit 1 interconnects with 2B+D interface circuit 2, telecommunication circuit 3, logic control circuit 4, voice A/D and D/A change-over circuit 5 and user interface circuit 7 respectively again; The pci interface and 2B+D interface circuit 2, telecommunication circuit 3, logic control circuit 4, voice A/D and D/A change-over circuit 5 and user interface circuit 7 swap datas that are used for computer.
2B+D interface circuit 2 provides the u interface that links to each other with digital program control scheduling machine, one road D data channel and two-way B voice channel also are provided, u interface connects external digital program control scheduling machine and 2B+D interface circuit swap data, the D data channel connects telecommunication circuit 3 and 2B+D interface circuit swap data, and two-way B voice channel connects logic control circuit 4 and 2B+D interface circuit swap data.
Telecommunication circuit 3 links to each other with the D data channel of 2B+D interface circuit 2, also links to each other with logic control circuit 4, is used to realize 1 transmission of carrying out data of 2B+D interface circuit 2 and pci interface circuit;
Logic control circuit 4 is connected with pci interface circuit 1,2B+D interface circuit 2, telecommunication circuit 3, voice A/D and D/A change-over circuit 5 and voice digital signal treatment circuit 6 respectively, be used to realize and pci interface circuit 1,2B+D interface circuit 2, telecommunication circuit 3, voice A/D and D/A change-over circuit 5 and voice digital signal treatment circuit 6 between logic control and exchanges data.
Voice A/D links to each other with 2B passage, logic control circuit 4 and the user interface circuit 7 of 2B+D interface circuit 2 with D/A change-over circuit 5, voice A/D and D/A change-over circuit 5 are handled by the next user speech information of the 2B passage of 2B+D interface circuit 2 and are sent it to user interface circuit 7, also gather the voice signal of user interface circuit 7 simultaneously and handle after the 2B passage of 2B+D interface circuit 2 is sent.
Voice digital signal treatment circuit 6 links to each other with logic control circuit 4, the voice messaging that is used for computer operator that voice A/D and D/A change-over circuit 5 are gathered by user interface circuit 7 carries out Echo Cancellation and sidetone to be eliminated and handles, and the user side voice messaging that also the 2B passage of 2B+D interface circuit 2 is come by the digital program control scheduling machine exchange carries out Echo Cancellation and sidetone and eliminates and handle simultaneously.
User interface circuit 7 provides linking to each other of user interface and pci interface circuit 1 and voice A/D and D/A change-over circuit 5, obtain user's voice information from voice A/D and D/A change-over circuit 5, and send computer operator's the voice messaging or the acoustic information of other audiogenic device to voice A/D and D/A change-over circuit 5.
When between computer and digital program control scheduling machine, carrying out voice communication, carry out the branch time slot by logic control circuit 4, voice A/D and D/A change-over circuit 5 and 6 pairs of voice signals of voice digital signal treatment circuit and handle.
Computer can be regulated the voice transmitting-receiving gain by logic control circuit 4 and voice A/D and D/A change-over circuit 5 and user interface circuit 7, can switch two voice channels, can carry out quiet and open operation to voice channel.
Voice digital signal treatment circuit 6 adopts dsp processor that voice channel is carried out programmable Echo Cancellation and sidetone is eliminated processing.
User interface circuit 7 provides two headset passages, Mike's passage, audio amplifier passage, recording channel, loudspeaker door and a socket that is used to be connected external sound source equipment, realized the multipath speech exchange between computer operator and the user, in order to utilize resource fully, audio amplifier passage and recording channel utilize an external interface, the user utilizes this interface can external speaker, also can external sound pick-up outfit.Headset or Mike and audio amplifier can use separately, also can use simultaneously.
The socket that connects external sound source equipment can send the voice signal of other audiogenic device to user interface circuit 7 or digital program control scheduling machine.
As mentioned above, utilize the more relatively pci interface resource of computer, realize the 2B+D data communication between computer and the digital program control scheduling machine, as operating platform, increase the free space of software programming with computer, set up visual graphical interfaces, provide more flexible, rational voice control function thereby made things convenient for, and making user interface more friendly, user interface is horn of plenty more, and utilizes voice echoes counteracting and sidetone to eliminate function and improved the user speech quality.
In Fig. 3, the dispatching desk of digital program control scheduling machine of the present invention and the embodiment flow chart that logging desk is offset for voice echoes and the sidetone elimination is handled have been provided.Among the figure, the computer equipment that is provided with the dispatching desk of digital program control scheduling machine and logging desk powers on and starts working, logic control circuit 4 just begins to detect whether operate as normal of voice digital signal treatment circuit 6 in real time by its hardware detecting circuit, and by logic control circuit 4 generation testing result signs, detected signal is provided by voice digital signal treatment circuit 6, when logic control circuit 4 detects the detection signal that voice digital signal treatment circuit 6 provides, show that this circuit working is normal, otherwise think that this circuit is in abnormal operating state, need regularly voice digital signal treatment circuit 6 to be carried out reset processing, until this circuit operate as normal.
When voice signal need be handled, detect whether need to carry out voice echoes counteracting and sidetone elimination processing by logic control circuit 4, carry out voice echoes counteracting and sidetone if desired and eliminate processing, judge by logic control circuit 4 whether above-mentioned testing result sign at voice digital signal treatment circuit 6 shows voice digital signal treatment circuit 6 operate as normal, if the testing result sign shows its operate as normal, 6 of voice digital signal treatment circuits are handled 0～5 time slot of the voice signal that 2 two B passages of 2B+D interface circuit are sent, and result exchanged to voice A/D and D/A change-over circuit 5 by logic control circuit 4, and then voice digital signal treatment circuit 6 also needs 6～11 time slots of voice signal that voice A/D and D/A change-over circuit 5 gathered to handle, and result is exchanged to 2B+D interface circuit 2 by logic control circuit 4; If judge that by logic control circuit 4 not needing to carry out voice echoes offsets processing, perhaps 6 work of testing result label table plain language sound digital signal processing circuit are undesired, at this moment, logic control circuit 4 arrives the receiving and transmitting voice handshaking of 2B+D interface circuit 2 the receiving and transmitting voice link of voice A/D and D/A change-over circuit 5, thereby realized that voice echoes is offset and sidetone elimination function can be selected, guaranteed when 6 work of voice digital signal treatment circuit are undesired, still can carry out voice communication.
Be example with Mike and audio amplifier as input and output device below, details are as follows to the dispatching desk of digital program control scheduling machine of the present invention and the embodiment of logging desk device:
When needs are set up the dispatching desk of the user side of digital program control scheduling machine and described digital program control scheduling machine and the voice link between logging desk device (being called for short dispatching desk and logging desk), the user side of digital program control scheduling machine sends service request, and by the u interface of dispatching desk and logging desk user profile is sent into 2B+D interface circuit 2; 2B+D interface circuit 2 utilizes the D passage that user profile is delivered to telecommunication circuit 3, telecommunication circuit 3 is given computer equipment with user profile by pci interface circuit 1 from data and address bus again, and be controlled between the user side of digital program control scheduling machine and dispatching desk and logging desk by computer equipment and set up voice link, described computer equipment is to control according to the process of setting up voice link between the user's information end of the user side that obtains by pci interface circuit 1 and dispatching desk and logging desk.
When described user side need be conversed with the computer operator, the voice messaging of user side is delivered to digital program control scheduling machine earlier, digital program control scheduling machine is sent the voice messaging and the line conditions data of user side into 2B+D interface circuit 2 by u interface, 2B+D interface circuit 2 utilizes the 2B passage that the voice messaging of user side is delivered to logic control circuit 4, utilize the D passage that the line conditions data are delivered to telecommunication circuit 3, telecommunication circuit 3 is given computer equipment with the line conditions data by pci interface circuit 1 from data and address bus, so that computer equipment is according to the realization of described line status control communication process; Computer equipment can be set to check a D channel data every 90ms, thereby realized obtaining in real time user profile and the line conditions information that user side is sent, so that to the reception of the voice messaging of user side with to the real-time control of line conditions.For the voice messaging of delivering to the user side in the logic control circuit 4, whether also need needs it is carried out voice echoes counteracting and sidetone elimination processing by logic control circuit 4 detections, simultaneously logic control circuit 4 is gone back whether operate as normal of real-time inspection voice digital signal treatment circuit 6, need carry out voice echoes counteracting and sidetone elimination processing if detect, and confirm voice digital signal treatment circuit 6 operate as normal, be sent to user interface circuit 7 after then the voice messaging of user side process voice digital signal treatment circuit 6 and voice A/D and D/A change-over circuit 5 are handled; If detection does not need to carry out the voice echoes counteracting and sidetone is eliminated processing or 6 irregular workings of voice digital signal treatment circuit, then the voice messaging of user side is directly through being sent to user interface circuit 7 after voice A/D and 5 processing of D/A change-over circuit.User interface circuit 7 is by external speech ciphering equipment collecting computer operator's voice signal, or play to the computer operator, thereby realized conversation between digital program control scheduling machine user and computer operator by the voice messaging that speech ciphering equipment is sent user side.In the user's communication process, deliver to the D passage if any another user's service request information, because computer application software is checked a D channel data every 90ms, can set up similar voice link with this user this moment by the 2nd voice channel, and the switching of two voice channels of may command, in two voice channels, select arbitrary voice channel to realize receiving voice messaging that sends or the process that outwards sends voice signal to satisfy the user.
When the computer operator need converse with user side, computer operator's voice signal is sent to user interface circuit 7 by Mike, user interface circuit 7 computer operator's voice signal is given voice A/D again and D/A change-over circuit 5 is handled, whether logic control circuit 4 is checked needs to carry out voice echoes counteracting and sidetone elimination processing, simultaneously logic control circuit 4 is checked whether operate as normal of voice digital signal treatment circuit 6, need carry out voice echoes counteracting and sidetone elimination processing if detect, and voice digital signal treatment circuit 6 operate as normal, the voice signal of the computer operator who sends here through user interface circuit 7 after then voice A/D and D/A change-over circuit 5 being handled is sent into voice digital signal treatment circuit 6 and is handled, and exchanges to the 2B passage of 2B+D interface circuit 2 then by logic control circuit 4; If detect do not need to carry out voice echoes is offset and sidetone eliminate handle or 6 work of voice digital signal treatment circuit undesired, the voice signal of the computer operator who sends here through user interface circuit 7 after then voice A/D and D/A change-over circuit 5 being handled is directly exchanged to the 2B passage of 2B+D interface circuit 2 by logic control circuit 4.2B+D interface circuit 2 utilizes u interface that computer operator's voice messaging is sent to digital program control scheduling machine again, exchange to user side by the voice signal of digital program control scheduling machine again, realized the voice link from computer operator to the user side the computer operator.
The dispatching desk of digital program control scheduling machine and logging desk can be realized mute function, the implementation procedure of mute function is: when the computer operator selects mute function by computer application software, logic control circuit 4 turn-offs Mike's passage by user interface circuit 7, at this moment the user can't hear computer operator's sound, realize mute function, behind the cancellation mute function, logic control circuit 4 recovers Mike's passage by user interface circuit 7, and at this moment the user can hear computer operator's sound.
The dispatching desk of digital program control scheduling machine and logging desk can be realized the volume gain function, the implementation procedure of volume gain function is: when the computer operator regulates the volume gain of two arbitrary passage voice transmitting-receivings of voice channel by computer application software, data are given logic control circuit 4 by pci interface circuit 1, and logic control circuit 4 control voice A/D and D/A change-over circuit 5 are realized the volume adjusting.
The dispatching desk of digital program control scheduling machine and logging desk can be realized sound-recording function, the implementation procedure of sound-recording function is: recording access connects external sound pick-up outfit, can select to record separately user side voice or computer operator's voice by user interface circuit 7, also can record user side and computer operator's call voice simultaneously, the size of recording volume can be regulated by user interface circuit 7, control the size of volume by computer equipment adjusting voice A/D and D/A change-over circuit 5, sound-recording function is not subjected to the influence of mute function yet.
Among the present invention, described other audiogenic device inserts other audiogenic device that socket can connect computer, sound card for example, the voice signal of pci interface circuit 1 control sound card can be given loudspeaker, audio amplifier, 1 road or 2 road headsets and 2B passage by user interface circuit 7.
In sum, realized data communication and multipath voice communication between computer operator and the user side, and improved speech quality by speech processing circuit.
The above; only for the preferable embodiment of the present invention, but protection scope of the present invention is not limited thereto, and anyly is familiar with those skilled in the art in the technical scope that the present invention discloses; the variation that can expect easily or replacement all should be encompassed within protection scope of the present invention.Therefore, protection scope of the present invention should be as the criterion with the protection range of claims.
Claims (12)
1. the dispatching desk of a digital program control scheduling machine and logging desk device, it is characterized in that, comprise: interface card and computer equipment, described interface card is plugged in the PCI slot of computer equipment, and the u interface that described interface card also provides the speech ciphering equipment interface and links to each other with digital program control scheduling machine, described interface card comprises:
Pci interface circuit: be used for pci interface and telecommunication circuit, 2B+D interface circuit, logic control circuit, voice A/D and D/A change-over circuit and the user interface circuit interconnection of computer; Pci interface in the computer is by this pci interface circuit and telecommunication circuit, 2B+D interface circuit, logic control circuit, voice A/D and D/A change-over circuit and user interface circuit swap data;
2B+D interface circuit: the u interface that links to each other with digital program control scheduling machine is provided, one road D data channel and two-way B voice channel also are provided, u interface connects external digital program control scheduling machine and 2B+D interface circuit swap data, the D data channel connects telecommunication circuit and 2B+D interface circuit swap data, and two-way B voice channel connects logic control circuit and 2B+D interface circuit swap data;
Telecommunication circuit: link to each other with the D data channel of 2B+D interface circuit, also link to each other with the pci interface circuit, be used to realize that 2B+D interface circuit and intercomputer carry out the transmission of data, realize the control that computer shifts User Status with logic control circuit;
Logic control circuit: be connected with pci interface circuit, 2B+D interface circuit, telecommunication circuit, voice A/D and D/A change-over circuit and voice digital signal treatment circuit respectively, be used to realize and pci interface circuit, 2B+D interface circuit, telecommunication circuit, voice A/D and D/A change-over circuit and voice digital signal treatment circuit between logic control and exchanges data;
Voice A/D and D/A change-over circuit: link to each other with logic control circuit and user interface circuit, under the control of logic control circuit, voice A/D and D/A change-over circuit are handled the user speech information of being sent here by the 2B passage or the voice digital signal treatment circuit of 2B+D interface circuit, and send it to user interface circuit, also gather simultaneously the voice signal of user interface circuit, handle the back and under logic control circuit control, send through the 2B of 2B+D interface circuit passage;
User interface circuit: being connected of user interface and pci interface circuit and voice A/D and D/A change-over circuit is provided, obtain user's voice information from voice A/D and D/A change-over circuit, and send computer operator's the voice messaging or the acoustic information of other audiogenic device to voice A/D and D/A change-over circuit.
2. the dispatching desk of digital program control scheduling machine according to claim 1 and logging desk device is characterized in that, described interface card also comprises:
Voice digital signal treatment circuit: link to each other with logic control circuit, be used for that the voice messaging that the user interface circuit of voice A/D and the collection of D/A change-over circuit is sent here is carried out Echo Cancellation and sidetone and eliminate and handle, the user side voice messaging that also the 2B passage of 2B+D interface circuit is come by the digital program control scheduling machine exchange carries out Echo Cancellation and sidetone and eliminates and handle simultaneously.
3. the dispatching desk of digital program control scheduling machine according to claim 1 and 2 and logging desk device is characterized in that, the interface that the user interface circuit in the described interface card provides comprises:
In Mike's interface, speaker interface, 1 road or 2 road headset interfaces, recording access, the horn interface one or more.
4. the dispatching desk of digital program control scheduling machine according to claim 2 and logging desk device, it is characterized in that, when needs are set up the user side of digital program control scheduling machine and the voice link between dispatching desk and logging desk, the user side of digital program control scheduling machine sends service request, and by the u interface of interface card user profile is sent into the 2B+D interface circuit; The 2B+D interface circuit utilizes the D passage that user profile is delivered to telecommunication circuit, telecommunication circuit is given computer equipment with user profile by the pci interface circuit from data and address bus, and is controlled between the user side of digital program control scheduling machine and dispatching desk and logging desk by computer equipment and sets up voice link.
5. the dispatching desk of digital program control scheduling machine according to claim 2 and logging desk device, it is characterized in that, when described user side need be conversed with the computer operator, the voice messaging of user side is delivered to digital program control scheduling machine earlier, digital program control scheduling machine is sent the voice messaging and the line conditions data of user side into the 2B+D interface circuit by u interface, the 2B+D interface circuit utilizes the 2B passage that the voice messaging of user side is delivered to logic control circuit, utilize the D passage that the line conditions data are delivered to telecommunication circuit, telecommunication circuit is given computer equipment with the line conditions data by the pci interface circuit from data and address bus; The voice messaging of delivering to the user side in the logic control circuit is being delivered to user interface circuit after by logic control circuit, voice A/D and D/A change-over circuit and voice digital signal processing circuit processes under the control of computer equipment, and user interface circuit is conversed with the computer operator by external speech ciphering equipment.
6. the dispatching desk of digital program control scheduling machine according to claim 5 and logging desk device is characterized in that, when described user side need be conversed with the computer operator, also comprise:
Whether described logic control circuit detects needs voice messaging is carried out voice echoes counteracting and sidetone elimination processing, and voice digital signal treatment circuit operate as normal whether, if desired voice messaging is carried out that voice echoes is offset and sidetone is eliminated and handled and voice digital signal treatment circuit operate as normal, be sent to user interface circuit after then will described voice messaging handling through voice digital signal treatment circuit and voice A/D and D/A change-over circuit; Otherwise the voice messaging of user side is directly through being sent to user interface circuit after voice A/D and the processing of D/A change-over circuit.
7. the dispatching desk of digital program control scheduling machine according to claim 5 and logging desk device is characterized in that, when described user side need be conversed with the computer operator, also comprise:
When another user's service request information is delivered to the D passage, then described device is set up voice link by another voice channel and this user.
8. the dispatching desk of digital program control scheduling machine according to claim 2 and logging desk device, it is characterized in that, when the computer operator need converse with user side, computer operator's voice signal is sent to user interface circuit by Mike, user interface circuit is given described voice signal voice A/D and D/A change-over circuit again and is handled, voice signal after the processing exchanges to the 2B passage of 2B+D interface circuit by voice digital signal treatment circuit and logic control circuit, and the 2B+D interface circuit utilizes u interface that described voice signal is exchanged to user side by digital program control scheduling machine again.
9. the dispatching desk of digital program control scheduling machine according to claim 8 and logging desk device is characterized in that, when the computer operator need converse with user side, also comprise:
Whether logic control circuit detects needs described voice signal is carried out voice echoes counteracting and sidetone elimination processing, and voice digital signal treatment circuit operate as normal whether, carry out voice echoes counteracting and sidetone if desired and eliminate processing and voice digital signal treatment circuit operate as normal, then, exchange to the 2B passage of 2B+D interface circuit then by logic control circuit with described voice signal process voice digital signal processing circuit processes; Otherwise described voice signal is directly exchanged to the 2B passage of 2B+D interface circuit by logic control circuit.
10. the dispatching desk of digital program control scheduling machine according to claim 2 and logging desk device, it is characterized in that, when the computer operator forbids when user side sends the voice messaging of local terminal, by the pci interface circuit the quiet control information of computer is sent to logic control circuit, logic control circuit turn-offs Mike's passage by user interface circuit; When the computer operator allows by the pci interface circuit computer control information to be sent to logic control circuit when user side sends the voice messaging of local terminal, logic control circuit recovers Mike's passage by user interface circuit.
11. the dispatching desk of digital program control scheduling machine according to claim 2 and logging desk device, be characterised in that, when needs are regulated the transmitting-receiving volume gain of two voice channels or one of them voice channel, computer equipment will be regulated data and give logic control circuit by the pci interface circuit, and logic control circuit control voice A/D and D/A change-over circuit are realized the volume adjusting.
12. the dispatching desk of digital program control scheduling machine according to claim 2 and logging desk device, be characterised in that, when carrying out recording operation, select to record user side voice messaging or computer operator's voice signal separately by user interface circuit, perhaps record the call voice between user side and computer operator simultaneously; And the size of recording volume can be regulated by user interface circuit, perhaps controls the size of volume by computer equipment adjusting voice A/D and D/A change-over circuit.
Priority Applications (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CNB2004100738892A CN100464553C (en) | 2004-09-08 | 2004-09-08 | Dispatch table and device of chief operator's desk for digital programmed dispatcher |
Applications Claiming Priority (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CNB2004100738892A CN100464553C (en) | 2004-09-08 | 2004-09-08 | Dispatch table and device of chief operator's desk for digital programmed dispatcher |
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| Publication Number | Publication Date |
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| CN1747501A CN1747501A (en) | 2006-03-15 |
| CN100464553C true CN100464553C (en) | 2009-02-25 |
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| Application Number | Title | Priority Date | Filing Date |
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| CNB2004100738892A Expired - Fee Related CN100464553C (en) | 2004-09-08 | 2004-09-08 | Dispatch table and device of chief operator's desk for digital programmed dispatcher |
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Families Citing this family (2)
| Publication number | Priority date | Publication date | Assignee | Title |
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| CN101242590B (en) * | 2008-03-12 | 2011-06-15 | 北京佳讯飞鸿电气股份有限公司 | A realization method for remote operation table in digital dispatching communication system |
| CN101674593B (en) * | 2009-09-16 | 2013-04-17 | 深圳市震有科技有限公司 | Dispatching method based on call permanent maintenance |
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| CN2610573Y (en) * | 2001-12-30 | 2004-04-07 | 刘长科 | Radio dispatching desk equipment |
| CN1491018A (en) * | 2002-10-14 | 2004-04-21 | 中国科学院声学研究所 | Echo cancellating and phonetic testing method and apparatus for dialogue interactive front end |
| CN2664047Y (en) * | 2003-11-06 | 2004-12-15 | 上海移联信息系统有限公司 | Communication server |
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| US6097734A (en) * | 1997-04-30 | 2000-08-01 | Adaptec, Inc. | Programmable reassembly of data received in an ATM network |
| CN1402510A (en) * | 2001-08-16 | 2003-03-12 | 华为技术有限公司 | Digital recording system |
| CN2610573Y (en) * | 2001-12-30 | 2004-04-07 | 刘长科 | Radio dispatching desk equipment |
| CN1491018A (en) * | 2002-10-14 | 2004-04-21 | 中国科学院声学研究所 | Echo cancellating and phonetic testing method and apparatus for dialogue interactive front end |
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| CN1747501A (en) | 2006-03-15 |
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