CA2553070A1 - System and method for notifying users of an event using alerts - Google Patents

System and method for notifying users of an event using alerts Download PDF

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Publication number
CA2553070A1
CA2553070A1 CA002553070A CA2553070A CA2553070A1 CA 2553070 A1 CA2553070 A1 CA 2553070A1 CA 002553070 A CA002553070 A CA 002553070A CA 2553070 A CA2553070 A CA 2553070A CA 2553070 A1 CA2553070 A1 CA 2553070A1
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CA
Canada
Prior art keywords
alert
event
format
alerts
notifying users
Prior art date
Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
Granted
Application number
CA002553070A
Other languages
French (fr)
Other versions
CA2553070C (en
Inventor
Harshad N. Kamat
Current Assignee (The listed assignees may be inaccurate. Google has not performed a legal analysis and makes no representation or warranty as to the accuracy of the list.)
BlackBerry Ltd
Original Assignee
Teamon Systems, Inc.
Harshad N. Kamat
Research In Motion Limited
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by Teamon Systems, Inc., Harshad N. Kamat, Research In Motion Limited filed Critical Teamon Systems, Inc.
Publication of CA2553070A1 publication Critical patent/CA2553070A1/en
Application granted granted Critical
Publication of CA2553070C publication Critical patent/CA2553070C/en
Anticipated expiration legal-status Critical
Expired - Lifetime legal-status Critical Current

Links

Classifications

    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04WWIRELESS COMMUNICATION NETWORKS
    • H04W4/00Services specially adapted for wireless communication networks; Facilities therefor
    • H04W4/18Information format or content conversion, e.g. adaptation by the network of the transmitted or received information for the purpose of wireless delivery to users or terminals
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04LTRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L51/00User-to-user messaging in packet-switching networks, transmitted according to store-and-forward or real-time protocols, e.g. e-mail
    • H04L51/06Message adaptation to terminal or network requirements
    • H04L51/066Format adaptation, e.g. format conversion or compression
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04LTRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L51/00User-to-user messaging in packet-switching networks, transmitted according to store-and-forward or real-time protocols, e.g. e-mail
    • H04L51/21Monitoring or handling of messages
    • H04L51/224Monitoring or handling of messages providing notification on incoming messages, e.g. pushed notifications of received messages
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04LTRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L67/00Network arrangements or protocols for supporting network services or applications
    • H04L67/01Protocols
    • H04L67/02Protocols based on web technology, e.g. hypertext transfer protocol [HTTP]
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04WWIRELESS COMMUNICATION NETWORKS
    • H04W8/00Network data management
    • H04W8/18Processing of user or subscriber data, e.g. subscribed services, user preferences or user profiles; Transfer of user or subscriber data

Abstract

An alert engine module (30) receives an alert for an event in a generic communications format (12) and delivers an alert for the event to a target address in a communications format that is preferred by a user based on the alert content (50). The generic format can be an e-mail message, such as a Simple Mail Transfer Protocol (SMTP) message. The alert engine can be operative to transform the alert based on a header and/or format of a target address.
CA002553070A 2004-02-17 2004-02-26 System and method for notifying users of an event using alerts Expired - Lifetime CA2553070C (en)

Applications Claiming Priority (3)

Application Number Priority Date Filing Date Title
US10/780,423 2004-02-17
US10/780,423 US7162223B2 (en) 2004-02-17 2004-02-17 System and method for notifying users of an event using alerts
PCT/US2004/005657 WO2005084003A1 (en) 2004-02-17 2004-02-26 System and method for notifying users of an event using alerts

Publications (2)

Publication Number Publication Date
CA2553070A1 true CA2553070A1 (en) 2005-09-09
CA2553070C CA2553070C (en) 2008-11-18

Family

ID=34838587

Family Applications (1)

Application Number Title Priority Date Filing Date
CA002553070A Expired - Lifetime CA2553070C (en) 2004-02-17 2004-02-26 System and method for notifying users of an event using alerts

Country Status (7)

Country Link
US (5) US7162223B2 (en)
EP (2) EP1723779A4 (en)
AT (1) ATE498971T1 (en)
CA (1) CA2553070C (en)
DE (1) DE602004031474D1 (en)
HK (1) HK1126334A1 (en)
WO (1) WO2005084003A1 (en)

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Also Published As

Publication number Publication date
US20100222029A1 (en) 2010-09-02
US8185148B2 (en) 2012-05-22
WO2005084003A1 (en) 2005-09-09
EP1723779A4 (en) 2007-04-11
US20120202467A1 (en) 2012-08-09
US8718702B2 (en) 2014-05-06
US20050181836A1 (en) 2005-08-18
HK1126334A1 (en) 2009-08-28
EP1990986B1 (en) 2011-02-16
US20070127017A1 (en) 2007-06-07
EP1723779A1 (en) 2006-11-22
EP1990986A1 (en) 2008-11-12
CA2553070C (en) 2008-11-18
ATE498971T1 (en) 2011-03-15
US7162223B2 (en) 2007-01-09
US7330249B2 (en) 2008-02-12
US20070054657A1 (en) 2007-03-08
US7747288B2 (en) 2010-06-29
DE602004031474D1 (en) 2011-03-31

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