CA2375863A1 - System and method for multi-stage data logging - Google Patents

System and method for multi-stage data logging Download PDF

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Publication number
CA2375863A1
CA2375863A1 CA002375863A CA2375863A CA2375863A1 CA 2375863 A1 CA2375863 A1 CA 2375863A1 CA 002375863 A CA002375863 A CA 002375863A CA 2375863 A CA2375863 A CA 2375863A CA 2375863 A1 CA2375863 A1 CA 2375863A1
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CA
Canada
Prior art keywords
data
stage
stages
data logging
stage data
Prior art date
Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
Granted
Application number
CA002375863A
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French (fr)
Other versions
CA2375863C (en
Inventor
John Henits
Current Assignee (The listed assignees may be inaccurate. Google has not performed a legal analysis and makes no representation or warranty as to the accuracy of the list.)
Nice Systems Inc
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Individual
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
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First worldwide family litigation filed litigation Critical https://patents.darts-ip.com/?family=23263680&utm_source=google_patent&utm_medium=platform_link&utm_campaign=public_patent_search&patent=CA2375863(A1) "Global patent litigation dataset” by Darts-ip is licensed under a Creative Commons Attribution 4.0 International License.
Application filed by Individual filed Critical Individual
Priority to CA002580535A priority Critical patent/CA2580535A1/en
Publication of CA2375863A1 publication Critical patent/CA2375863A1/en
Application granted granted Critical
Publication of CA2375863C publication Critical patent/CA2375863C/en
Anticipated expiration legal-status Critical
Expired - Lifetime legal-status Critical Current

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Classifications

    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04MTELEPHONIC COMMUNICATION
    • H04M15/00Arrangements for metering, time-control or time indication ; Metering, charging or billing arrangements for voice wireline or wireless communications, e.g. VoIP
    • H04M15/47Fraud detection or prevention means
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04MTELEPHONIC COMMUNICATION
    • H04M3/00Automatic or semi-automatic exchanges
    • H04M3/42Systems providing special services or facilities to subscribers
    • H04M3/42221Conversation recording systems
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04MTELEPHONIC COMMUNICATION
    • H04M2201/00Electronic components, circuits, software, systems or apparatus used in telephone systems
    • H04M2201/60Medium conversion
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04MTELEPHONIC COMMUNICATION
    • H04M2215/00Metering arrangements; Time controlling arrangements; Time indicating arrangements
    • H04M2215/01Details of billing arrangements
    • H04M2215/0148Fraud detection or prevention means
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04MTELEPHONIC COMMUNICATION
    • H04M7/00Arrangements for interconnection between switching centres
    • H04M7/12Arrangements for interconnection between switching centres for working between exchanges having different types of switching equipment, e.g. power-driven and step by step or decimal and non-decimal

Abstract

A multi-stage data logging system (100) comprising a telecommunications stage (102) for receiving, processing, and compressing data from one or more input channels, a recorder stage (104) for storing said data to a memory device, a distribution stage (106) for retrieving said stored data and distributing said data to one or more output channels, and a plurality of interface paths linking said three stages (102, 104, 106) to one another. Different stages of the system can be located wide distances apart and the interface paths linking the three stages (102, 104, 106) can be automatically switched to achieve fault tolerance of the system.
CA002375863A 1999-06-02 2000-06-02 System and method for multi-stage data logging Expired - Lifetime CA2375863C (en)

Priority Applications (1)

Application Number Priority Date Filing Date Title
CA002580535A CA2580535A1 (en) 1999-06-02 2000-06-02 System and method for multi-stage data logging

Applications Claiming Priority (3)

Application Number Priority Date Filing Date Title
US09/324,459 1999-06-02
US09/324,459 US6775372B1 (en) 1999-06-02 1999-06-02 System and method for multi-stage data logging
PCT/US2000/015419 WO2000074355A1 (en) 1999-06-02 2000-06-02 System and method for multi-stage data logging

Related Child Applications (1)

Application Number Title Priority Date Filing Date
CA002580535A Division CA2580535A1 (en) 1999-06-02 2000-06-02 System and method for multi-stage data logging

Publications (2)

Publication Number Publication Date
CA2375863A1 true CA2375863A1 (en) 2000-12-07
CA2375863C CA2375863C (en) 2007-05-29

Family

ID=23263680

Family Applications (1)

Application Number Title Priority Date Filing Date
CA002375863A Expired - Lifetime CA2375863C (en) 1999-06-02 2000-06-02 System and method for multi-stage data logging

Country Status (11)

Country Link
US (2) US6775372B1 (en)
EP (2) EP1183851A4 (en)
CN (1) CN1271840C (en)
AU (1) AU5321500A (en)
CA (1) CA2375863C (en)
DE (1) DE1183851T1 (en)
ES (1) ES2197025T1 (en)
HK (1) HK1045232A1 (en)
IL (2) IL146833A0 (en)
MX (1) MXPA01012280A (en)
WO (1) WO2000074355A1 (en)

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Also Published As

Publication number Publication date
CA2375863C (en) 2007-05-29
AU5321500A (en) 2000-12-18
IL146833A (en) 2007-02-11
WO2000074355A1 (en) 2000-12-07
ES2197025T1 (en) 2004-01-01
CN1377551A (en) 2002-10-30
US20020164007A1 (en) 2002-11-07
DE1183851T1 (en) 2003-06-26
EP1183851A1 (en) 2002-03-06
CN1271840C (en) 2006-08-23
HK1045232A1 (en) 2002-11-15
MXPA01012280A (en) 2002-07-30
EP1679865A1 (en) 2006-07-12
US6870920B2 (en) 2005-03-22
EP1183851A4 (en) 2003-07-23
US6775372B1 (en) 2004-08-10
IL146833A0 (en) 2002-07-25

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Effective date: 20200602