CA2265105A1 - Network based voice mail with call screening - Google Patents
Network based voice mail with call screening Download PDFInfo
- Publication number
- CA2265105A1 CA2265105A1 CA002265105A CA2265105A CA2265105A1 CA 2265105 A1 CA2265105 A1 CA 2265105A1 CA 002265105 A CA002265105 A CA 002265105A CA 2265105 A CA2265105 A CA 2265105A CA 2265105 A1 CA2265105 A1 CA 2265105A1
- Authority
- CA
- Canada
- Prior art keywords
- call
- voice mail
- answering device
- remote
- user
- Prior art date
- Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
- Granted
Links
Classifications
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04M—TELEPHONIC COMMUNICATION
- H04M3/00—Automatic or semi-automatic exchanges
- H04M3/42—Systems providing special services or facilities to subscribers
- H04M3/50—Centralised arrangements for answering calls; Centralised arrangements for recording messages for absent or busy subscribers ; Centralised arrangements for recording messages
- H04M3/53—Centralised arrangements for recording incoming messages, i.e. mailbox systems
- H04M3/533—Voice mail systems
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04M—TELEPHONIC COMMUNICATION
- H04M1/00—Substation equipment, e.g. for use by subscribers
- H04M1/64—Automatic arrangements for answering calls; Automatic arrangements for recording messages for absent subscribers; Arrangements for recording conversations
- H04M1/65—Recording arrangements for recording a message from the calling party
- H04M1/6505—Recording arrangements for recording a message from the calling party storing speech in digital form
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04M—TELEPHONIC COMMUNICATION
- H04M1/00—Substation equipment, e.g. for use by subscribers
- H04M1/64—Automatic arrangements for answering calls; Automatic arrangements for recording messages for absent subscribers; Arrangements for recording conversations
- H04M1/65—Recording arrangements for recording a message from the calling party
- H04M1/652—Means for playing back the recorded messages by remote control over a telephone line
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04M—TELEPHONIC COMMUNICATION
- H04M1/00—Substation equipment, e.g. for use by subscribers
- H04M1/64—Automatic arrangements for answering calls; Automatic arrangements for recording messages for absent subscribers; Arrangements for recording conversations
- H04M1/65—Recording arrangements for recording a message from the calling party
- H04M1/658—Means for redirecting recorded messages to other extensions or equipment
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04M—TELEPHONIC COMMUNICATION
- H04M3/00—Automatic or semi-automatic exchanges
- H04M3/42—Systems providing special services or facilities to subscribers
- H04M3/50—Centralised arrangements for answering calls; Centralised arrangements for recording messages for absent or busy subscribers ; Centralised arrangements for recording messages
- H04M3/53—Centralised arrangements for recording incoming messages, i.e. mailbox systems
- H04M3/533—Voice mail systems
- H04M3/53333—Message receiving aspects
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04M—TELEPHONIC COMMUNICATION
- H04M1/00—Substation equipment, e.g. for use by subscribers
- H04M1/64—Automatic arrangements for answering calls; Automatic arrangements for recording messages for absent subscribers; Arrangements for recording conversations
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04M—TELEPHONIC COMMUNICATION
- H04M1/00—Substation equipment, e.g. for use by subscribers
- H04M1/72—Mobile telephones; Cordless telephones, i.e. devices for establishing wireless links to base stations without route selection
- H04M1/724—User interfaces specially adapted for cordless or mobile telephones
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04M—TELEPHONIC COMMUNICATION
- H04M2203/00—Aspects of automatic or semi-automatic exchanges
- H04M2203/45—Aspects of automatic or semi-automatic exchanges related to voicemail messaging
- H04M2203/4563—Voicemail monitoring during recording
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04M—TELEPHONIC COMMUNICATION
- H04M2203/00—Aspects of automatic or semi-automatic exchanges
- H04M2203/65—Aspects of automatic or semi-automatic exchanges related to applications where calls are combined with other types of communication
- H04M2203/658—Combination of voice calls and paging
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04M—TELEPHONIC COMMUNICATION
- H04M3/00—Automatic or semi-automatic exchanges
- H04M3/42—Systems providing special services or facilities to subscribers
- H04M3/50—Centralised arrangements for answering calls; Centralised arrangements for recording messages for absent or busy subscribers ; Centralised arrangements for recording messages
- H04M3/53—Centralised arrangements for recording incoming messages, i.e. mailbox systems
- H04M3/533—Voice mail systems
- H04M3/53333—Message receiving aspects
- H04M3/53358—Message preview
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04M—TELEPHONIC COMMUNICATION
- H04M3/00—Automatic or semi-automatic exchanges
- H04M3/42—Systems providing special services or facilities to subscribers
- H04M3/50—Centralised arrangements for answering calls; Centralised arrangements for recording messages for absent or busy subscribers ; Centralised arrangements for recording messages
- H04M3/53—Centralised arrangements for recording incoming messages, i.e. mailbox systems
- H04M3/537—Arrangements for indicating the presence of a recorded message, whereby the presence information might include a preview or summary of the message
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04M—TELEPHONIC COMMUNICATION
- H04M3/00—Automatic or semi-automatic exchanges
- H04M3/42—Systems providing special services or facilities to subscribers
- H04M3/56—Arrangements for connecting several subscribers to a common circuit, i.e. affording conference facilities
Abstract
A network based voice mail system without losing any of the advantages of traditional answering machines includes a small device, which looks like an answering machine and costs about the same, and three-way calling service. The small device (called a Remote Answering Device) looks just like an ordinary answering machine. It has a speaker, a message number indicator and the basic play back control buttons like "play", "delete", "stop", "rewind", "skip", etc. When a call comes in that is not answered by a human, the Remote Answering Device will pick up after a preselected number of rings and play a prerecorded greeting that is stored locally and then prompt the caller to wait for the beep. The Remote Answering Device then uses three- way calling service to conference the user's voice mail number into the call, by sending a hook flash signal and speed dialing the user's voice mail number. When conference a call is established it plays the beep and then plays the message which is being recording live on the speaker. The caller can skip the greeting by pressing any button, like with most traditional answering machines. After answering a call, the Remote Answering Device constantly senses the impedance of the telephone line to detect if any of the extension phones is being picked up. If an extension is picked up, the Remote Answering Device drops the conference call by sending another hook flash signal and hangs up. The user can then talk normally with the caller. Since the Remote Answering Device answered all calls it knows how many messages have been left and can indicate this number on its display. The user can press a simple "play" button to play back the messages. The Remote Answering Device will automatically call up the user's voice mail box and start playing the messages. If a call is received by the network based voice mail system that did not first pass through the Remote Answering Device, e.g., because the line was busy or out, the network based voice mail system sends a page to the Remote Answering Device that identifies the correct message count in the queue. The Remote Answering Device includes a paging receiver that receives the message and sends the correct count to a processor that updates the message count indicator.
Applications Claiming Priority (2)
Application Number | Priority Date | Filing Date | Title |
---|---|---|---|
US09/040,668 | 1998-03-18 | ||
US09/040,668 US6295341B1 (en) | 1998-03-18 | 1998-03-18 | Network based voice mail with call screening |
Publications (2)
Publication Number | Publication Date |
---|---|
CA2265105A1 true CA2265105A1 (en) | 1999-09-18 |
CA2265105C CA2265105C (en) | 2002-09-24 |
Family
ID=21912282
Family Applications (1)
Application Number | Title | Priority Date | Filing Date |
---|---|---|---|
CA002265105A Expired - Fee Related CA2265105C (en) | 1998-03-18 | 1999-03-08 | Network based voice mail with call screening |
Country Status (2)
Country | Link |
---|---|
US (5) | US6295341B1 (en) |
CA (1) | CA2265105C (en) |
Families Citing this family (92)
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US6611681B2 (en) * | 1997-09-26 | 2003-08-26 | Daniel A. Henderson | Method and apparatus for an improved call interrupt feature in a cordless telephone answering device |
US6295341B1 (en) * | 1998-03-18 | 2001-09-25 | At&T Corp. | Network based voice mail with call screening |
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-
1998
- 1998-03-18 US US09/040,668 patent/US6295341B1/en not_active Expired - Lifetime
-
1999
- 1999-03-08 CA CA002265105A patent/CA2265105C/en not_active Expired - Fee Related
-
2001
- 2001-06-18 US US09/882,021 patent/US20010028703A1/en not_active Abandoned
- 2001-07-05 US US09/898,023 patent/US6751300B2/en not_active Expired - Fee Related
-
2004
- 2004-06-22 US US10/874,405 patent/US7054418B2/en not_active Expired - Fee Related
-
2005
- 2005-11-03 US US11/266,676 patent/US7593513B2/en not_active Expired - Fee Related
Also Published As
Publication number | Publication date |
---|---|
US6295341B1 (en) | 2001-09-25 |
US20010053206A1 (en) | 2001-12-20 |
US20040234050A1 (en) | 2004-11-25 |
US20010028703A1 (en) | 2001-10-11 |
US7593513B2 (en) | 2009-09-22 |
US7054418B2 (en) | 2006-05-30 |
US20060072711A1 (en) | 2006-04-06 |
US6751300B2 (en) | 2004-06-15 |
CA2265105C (en) | 2002-09-24 |
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