CA2248897A1 - System for providing caller information to called party via call standard data field - Google Patents

System for providing caller information to called party via call standard data field

Info

Publication number
CA2248897A1
CA2248897A1 CA002248897A CA2248897A CA2248897A1 CA 2248897 A1 CA2248897 A1 CA 2248897A1 CA 002248897 A CA002248897 A CA 002248897A CA 2248897 A CA2248897 A CA 2248897A CA 2248897 A1 CA2248897 A1 CA 2248897A1
Authority
CA
Canada
Prior art keywords
data field
called party
standard data
caller information
party via
Prior art date
Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
Granted
Application number
CA002248897A
Other languages
French (fr)
Other versions
CA2248897C (en
Inventor
Gordon F. Scherer
Current Assignee (The listed assignees may be inaccurate. Google has not performed a legal analysis and makes no representation or warranty as to the accuracy of the list.)
Concentrix CVG Customer Management Delaware LLC
Original Assignee
Individual
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by Individual filed Critical Individual
Publication of CA2248897A1 publication Critical patent/CA2248897A1/en
Application granted granted Critical
Publication of CA2248897C publication Critical patent/CA2248897C/en
Anticipated expiration legal-status Critical
Expired - Fee Related legal-status Critical Current

Links

Classifications

    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04MTELEPHONIC COMMUNICATION
    • H04M3/00Automatic or semi-automatic exchanges
    • H04M3/42Systems providing special services or facilities to subscribers
    • H04M3/487Arrangements for providing information services, e.g. recorded voice services or time announcements
    • H04M3/493Interactive information services, e.g. directory enquiries ; Arrangements therefor, e.g. interactive voice response [IVR] systems or voice portals
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04QSELECTING
    • H04Q3/00Selecting arrangements
    • H04Q3/0016Arrangements providing connection between exchanges
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04QSELECTING
    • H04Q3/00Selecting arrangements
    • H04Q3/72Finding out and indicating number of calling subscriber
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04MTELEPHONIC COMMUNICATION
    • H04M2242/00Special services or facilities
    • H04M2242/22Automatic class or number identification arrangements
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04MTELEPHONIC COMMUNICATION
    • H04M3/00Automatic or semi-automatic exchanges
    • H04M3/42Systems providing special services or facilities to subscribers
    • H04M3/42025Calling or Called party identification service
    • H04M3/42034Calling party identification service
    • H04M3/42042Notifying the called party of information on the calling party
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04QSELECTING
    • H04Q2213/00Indexing scheme relating to selecting arrangements in general and for multiplex systems
    • H04Q2213/1307Call setup
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04QSELECTING
    • H04Q2213/00Indexing scheme relating to selecting arrangements in general and for multiplex systems
    • H04Q2213/13091CLI, identification of calling line
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04QSELECTING
    • H04Q2213/00Indexing scheme relating to selecting arrangements in general and for multiplex systems
    • H04Q2213/13106Microprocessor, CPU
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04QSELECTING
    • H04Q2213/00Indexing scheme relating to selecting arrangements in general and for multiplex systems
    • H04Q2213/1313Metering, billing
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04QSELECTING
    • H04Q2213/00Indexing scheme relating to selecting arrangements in general and for multiplex systems
    • H04Q2213/13141Hunting for free outlet, circuit or channel
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04QSELECTING
    • H04Q2213/00Indexing scheme relating to selecting arrangements in general and for multiplex systems
    • H04Q2213/13176Common channel signaling, CCS7
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04QSELECTING
    • H04Q2213/00Indexing scheme relating to selecting arrangements in general and for multiplex systems
    • H04Q2213/1322PBX
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04QSELECTING
    • H04Q2213/00Indexing scheme relating to selecting arrangements in general and for multiplex systems
    • H04Q2213/1328Call transfer, e.g. in PBX
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04QSELECTING
    • H04Q2213/00Indexing scheme relating to selecting arrangements in general and for multiplex systems
    • H04Q2213/13345Intelligent networks, SCP
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04QSELECTING
    • H04Q2213/00Indexing scheme relating to selecting arrangements in general and for multiplex systems
    • H04Q2213/13377Recorded announcement
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04QSELECTING
    • H04Q2213/00Indexing scheme relating to selecting arrangements in general and for multiplex systems
    • H04Q2213/13383Hierarchy of switches, main and subexchange, e.g. satellite exchange

Abstract

A system is described in which a standard data field in a telephone system call format, such as ANI
and/or dialed number is changed to reflect caller and/or call specific information. The caller and/or calls specific information is made available to a called party, and elements of the telephone switching system.
CA002248897A 1996-03-06 1997-03-05 System for providing caller information to called party via call standard data field Expired - Fee Related CA2248897C (en)

Applications Claiming Priority (3)

Application Number Priority Date Filing Date Title
US08/612,452 1996-03-06
US08/612,452 US6137870A (en) 1996-03-06 1996-03-06 System for providing caller information to called party via call standard data field
PCT/US1997/003496 WO1997033418A1 (en) 1996-03-06 1997-03-05 System for providing caller information to called party via call standard data field

Publications (2)

Publication Number Publication Date
CA2248897A1 true CA2248897A1 (en) 1997-09-12
CA2248897C CA2248897C (en) 2001-10-30

Family

ID=24453218

Family Applications (1)

Application Number Title Priority Date Filing Date
CA002248897A Expired - Fee Related CA2248897C (en) 1996-03-06 1997-03-05 System for providing caller information to called party via call standard data field

Country Status (4)

Country Link
US (2) US6137870A (en)
AU (1) AU2069397A (en)
CA (1) CA2248897C (en)
WO (1) WO1997033418A1 (en)

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AU2069397A (en) 1997-09-22
US6411692B1 (en) 2002-06-25
US6137870A (en) 2000-10-24
WO1997033418A1 (en) 1997-09-12
CA2248897C (en) 2001-10-30

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