CA2197734A1 - Voice processing system - Google Patents

Voice processing system

Info

Publication number
CA2197734A1
CA2197734A1 CA002197734A CA2197734A CA2197734A1 CA 2197734 A1 CA2197734 A1 CA 2197734A1 CA 002197734 A CA002197734 A CA 002197734A CA 2197734 A CA2197734 A CA 2197734A CA 2197734 A1 CA2197734 A1 CA 2197734A1
Authority
CA
Canada
Prior art keywords
voice
processing system
subscriber
voice processing
voice mail
Prior art date
Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
Granted
Application number
CA002197734A
Other languages
French (fr)
Other versions
CA2197734C (en
Inventor
Lawrence Leon Porter
Current Assignee (The listed assignees may be inaccurate. Google has not performed a legal analysis and makes no representation or warranty as to the accuracy of the list.)
International Business Machines Corp
Original Assignee
International Business Machines Corp
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by International Business Machines Corp filed Critical International Business Machines Corp
Publication of CA2197734A1 publication Critical patent/CA2197734A1/en
Application granted granted Critical
Publication of CA2197734C publication Critical patent/CA2197734C/en
Anticipated expiration legal-status Critical
Expired - Fee Related legal-status Critical Current

Links

Classifications

    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M3/00—Automatic or semi-automatic exchanges
    • H04M3/42—Systems providing special services or facilities to subscribers
    • H04M3/50—Centralised arrangements for answering calls; Centralised arrangements for recording messages for absent or busy subscribers ; Centralised arrangements for recording messages
    • H04M3/53—Centralised arrangements for recording incoming messages, i.e. mailbox systems
    • H04M3/533—Voice mail systems
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M3/00—Automatic or semi-automatic exchanges
    • H04M3/08—Indicating faults in circuits or apparatus
    • H04M3/12—Marking faulty circuits "busy"; Enabling equipment to disengage itself from faulty circuits ; Using redundant circuits; Response of a circuit, apparatus or system to an error
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M3/00—Automatic or semi-automatic exchanges
    • H04M3/42—Systems providing special services or facilities to subscribers
    • H04M3/50—Centralised arrangements for answering calls; Centralised arrangements for recording messages for absent or busy subscribers ; Centralised arrangements for recording messages
    • H04M3/53—Centralised arrangements for recording incoming messages, i.e. mailbox systems
    • H04M3/533—Voice mail systems
    • H04M3/53325—Interconnection arrangements between voice mail systems
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M7/00—Arrangements for interconnection between switching centres
    • H04M7/12—Arrangements for interconnection between switching centres for working between exchanges having different types of switching equipment, e.g. power-driven and step by step or decimal and non-decimal

Abstract

A method of providing a voice mail service is disclosed using a voice processing system having a communications link to one or more voice mail systems. A voice message for a subscriber to said one or more voice mail systems is received at said voice processing system, which prompts a determination as to the voice mail system on which said subscriber has a voice mailbox. The voice message is the transmitted to the voice mail system on which said subscriber has a voice mailbox. In the preferred embodiment, the communications link forms part of the Internet, and received messages are processed independently by two separate voice processing systems to provide redundancy.
CA002197734A 1996-04-26 1997-02-17 Voice processing system Expired - Fee Related CA2197734C (en)

Applications Claiming Priority (2)

Application Number Priority Date Filing Date Title
GB9608664.0 1996-04-26
GB9608664A GB2312593A (en) 1996-04-26 1996-04-26 Voice mail with remote voice processing

Publications (2)

Publication Number Publication Date
CA2197734A1 true CA2197734A1 (en) 1997-10-27
CA2197734C CA2197734C (en) 2002-11-19

Family

ID=10792693

Family Applications (1)

Application Number Title Priority Date Filing Date
CA002197734A Expired - Fee Related CA2197734C (en) 1996-04-26 1997-02-17 Voice processing system

Country Status (7)

Country Link
US (1) US5963618A (en)
EP (1) EP0804010B1 (en)
JP (1) JPH1070612A (en)
KR (1) KR100293398B1 (en)
CA (1) CA2197734C (en)
DE (1) DE69733446T2 (en)
GB (1) GB2312593A (en)

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* Cited by examiner, † Cited by third party
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CZ308878B6 (en) * 2019-11-06 2021-07-28 Západočeská Univerzita V Plzni A method of processing speech recordings for automatic voice conservation and a technical means for carrying this out

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Cited By (1)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
CZ308878B6 (en) * 2019-11-06 2021-07-28 Západočeská Univerzita V Plzni A method of processing speech recordings for automatic voice conservation and a technical means for carrying this out

Also Published As

Publication number Publication date
GB2312593A (en) 1997-10-29
EP0804010A2 (en) 1997-10-29
US5963618A (en) 1999-10-05
JPH1070612A (en) 1998-03-10
KR970072913A (en) 1997-11-07
DE69733446T2 (en) 2006-03-16
DE69733446D1 (en) 2005-07-14
GB9608664D0 (en) 1996-07-03
KR100293398B1 (en) 2001-07-12
EP0804010A3 (en) 2000-02-23
CA2197734C (en) 2002-11-19
EP0804010B1 (en) 2005-06-08

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EEER Examination request
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