CA2187837A1 - Messaging System Scratchpad Facility - Google Patents
Messaging System Scratchpad FacilityInfo
- Publication number
- CA2187837A1 CA2187837A1 CA2187837A CA2187837A CA2187837A1 CA 2187837 A1 CA2187837 A1 CA 2187837A1 CA 2187837 A CA2187837 A CA 2187837A CA 2187837 A CA2187837 A CA 2187837A CA 2187837 A1 CA2187837 A1 CA 2187837A1
- Authority
- CA
- Canada
- Prior art keywords
- messaging system
- message recipient
- scratchpad area
- enables
- electronically
- Prior art date
- Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
- Granted
Links
Classifications
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04M—TELEPHONIC COMMUNICATION
- H04M3/00—Automatic or semi-automatic exchanges
- H04M3/42—Systems providing special services or facilities to subscribers
- H04M3/50—Centralised arrangements for answering calls; Centralised arrangements for recording messages for absent or busy subscribers ; Centralised arrangements for recording messages
- H04M3/53—Centralised arrangements for recording incoming messages, i.e. mailbox systems
- H04M3/533—Voice mail systems
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
- H04L51/00—User-to-user messaging in packet-switching networks, transmitted according to store-and-forward or real-time protocols, e.g. e-mail
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
- H04L51/00—User-to-user messaging in packet-switching networks, transmitted according to store-and-forward or real-time protocols, e.g. e-mail
- H04L51/42—Mailbox-related aspects, e.g. synchronisation of mailboxes
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
- H04L9/00—Cryptographic mechanisms or cryptographic arrangements for secret or secure communications; Network security protocols
- H04L9/40—Network security protocols
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
- H04L51/00—User-to-user messaging in packet-switching networks, transmitted according to store-and-forward or real-time protocols, e.g. e-mail
- H04L51/48—Message addressing, e.g. address format or anonymous messages, aliases
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04M—TELEPHONIC COMMUNICATION
- H04M3/00—Automatic or semi-automatic exchanges
- H04M3/42—Systems providing special services or facilities to subscribers
- H04M3/48—Arrangements for recalling a calling subscriber when the wanted subscriber ceases to be busy
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04M—TELEPHONIC COMMUNICATION
- H04M3/00—Automatic or semi-automatic exchanges
- H04M3/42—Systems providing special services or facilities to subscribers
- H04M3/50—Centralised arrangements for answering calls; Centralised arrangements for recording messages for absent or busy subscribers ; Centralised arrangements for recording messages
- H04M3/53—Centralised arrangements for recording incoming messages, i.e. mailbox systems
- H04M3/533—Voice mail systems
- H04M3/53333—Message receiving aspects
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04M—TELEPHONIC COMMUNICATION
- H04M3/00—Automatic or semi-automatic exchanges
- H04M3/42—Systems providing special services or facilities to subscribers
- H04M3/50—Centralised arrangements for answering calls; Centralised arrangements for recording messages for absent or busy subscribers ; Centralised arrangements for recording messages
- H04M3/53—Centralised arrangements for recording incoming messages, i.e. mailbox systems
- H04M3/533—Voice mail systems
- H04M3/53333—Message receiving aspects
- H04M3/53341—Message reply
Abstract
An improved messaging system (100, 900) enables a message recipient to take notes electronically while retrieving messages, such as by electronically extracting and separately recording a portion of a received message in a scratchpad area (250, 1050) of his or her mailbox (111, 911) or by dictating into a telephone (102, 103), typing on a terminal (902, 903) keyboard, or entering on a Touch-Tone telephones' keypad, words and/or numbers, into the scratchpad area, for subsequent use by the message recipient. The messaging system then enables the message recipient either to retrieve the electronic notes from the scratchpad area, or to automatically place a call to a telephone number that is contained in the electronic notes in the scratchpad area. An improved graphical user interface (915) provides the message recipient with easy access to, and control over, this functionality of the messaging system.
Applications Claiming Priority (2)
Application Number | Priority Date | Filing Date | Title |
---|---|---|---|
US58336196A | 1996-01-05 | 1996-01-05 | |
US583,361 | 1996-01-05 |
Publications (2)
Publication Number | Publication Date |
---|---|
CA2187837A1 true CA2187837A1 (en) | 1997-07-06 |
CA2187837C CA2187837C (en) | 2000-01-25 |
Family
ID=24332804
Family Applications (1)
Application Number | Title | Priority Date | Filing Date |
---|---|---|---|
CA002187837A Expired - Fee Related CA2187837C (en) | 1996-01-05 | 1996-10-15 | Messaging system scratchpad facility |
Country Status (6)
Country | Link |
---|---|
US (1) | US5926524A (en) |
EP (1) | EP0783220B1 (en) |
JP (1) | JPH09247264A (en) |
AU (1) | AU1000497A (en) |
CA (1) | CA2187837C (en) |
DE (1) | DE69637610D1 (en) |
Families Citing this family (26)
Publication number | Priority date | Publication date | Assignee | Title |
---|---|---|---|---|
DE69734650T2 (en) * | 1996-06-03 | 2006-08-10 | Worldvoice Licensing, Inc. | REMOTE DIALING METHODS WITH NETWORK ADDRESS AND LANGUAGE AUTHENTICATION |
JPH10178490A (en) * | 1996-10-15 | 1998-06-30 | Casio Comput Co Ltd | Voice storage system |
JPH10336234A (en) * | 1997-05-29 | 1998-12-18 | Casio Comput Co Ltd | Method for designating transmission and return of electronic mail |
US6396906B1 (en) * | 1997-09-25 | 2002-05-28 | At&T Corp. | Telephone answering system that automatically calls back a caller who has left a message |
US6493353B2 (en) | 1998-05-07 | 2002-12-10 | Mci Communications Corporation | Communications signaling gateway and system for an advanced service node |
US6366658B1 (en) | 1998-05-07 | 2002-04-02 | Mci Communications Corporation | Telecommunications architecture for call center services using advanced interactive voice responsive service node |
US6496567B1 (en) * | 1998-05-07 | 2002-12-17 | Mci Communications Corporation | Interactive voice response service node with advanced resource management |
US6389126B1 (en) | 1998-05-07 | 2002-05-14 | Mci Communications Corporation | Service provisioning system for interactive voice response services |
US6427002B2 (en) | 1998-05-07 | 2002-07-30 | Worldcom, Inc. | Advanced interactive voice response service node |
US6418205B2 (en) | 1998-05-07 | 2002-07-09 | Mci Communications Corporation | Call and circuit state machine for a transaction control layer of a communications signaling gateway |
US6647111B1 (en) | 1998-05-07 | 2003-11-11 | Mci Communications Corporation | System for executing advanced interactive voice response services using service-independent building blocks |
GB2337399A (en) * | 1998-05-11 | 1999-11-17 | Ibm | Computer E-mail with telephony support |
GB2351875B (en) * | 1999-06-18 | 2001-08-15 | Samsung Electronics Co Ltd | Method of recording and reproducing voice memos |
US7453991B1 (en) * | 1999-12-08 | 2008-11-18 | At&T Corp. | Method and apparatus for voice mail notes |
WO2002099709A1 (en) * | 2001-06-07 | 2002-12-12 | British Telecommunications Public Limited Company | Messaging system |
JP2003067300A (en) * | 2001-08-29 | 2003-03-07 | Nec Corp | E-mail generation method by voice recognition processing |
US7653181B2 (en) * | 2002-05-15 | 2010-01-26 | Alcatel-Lucent Usa Inc. | Method of creating and managing a customized recording of audio data relayed over a phone network |
US20030216915A1 (en) * | 2002-05-15 | 2003-11-20 | Jianlei Xie | Voice command and voice recognition for hand-held devices |
US7080182B2 (en) * | 2002-05-20 | 2006-07-18 | Gateway Inc. | Automatic tablet scratch pad |
US6658092B1 (en) | 2002-06-26 | 2003-12-02 | International Business Machines Corporation | Method, apparatus and computer program product for authorizing re-recording |
US6778639B2 (en) | 2002-06-26 | 2004-08-17 | International Business Machines Corporation | Method, apparatus and computer program for authorizing recording of a message |
US7072684B2 (en) * | 2002-09-27 | 2006-07-04 | International Business Machines Corporation | Method, apparatus and computer program product for transcribing a telephone communication |
US20060088143A1 (en) * | 2004-10-27 | 2006-04-27 | Tapaninen Veikko J | Communications device, computer program product, and method of providing notes |
EP2387185A1 (en) | 2010-02-26 | 2011-11-16 | Research In Motion Limited | Method and device for analyzing voice mail |
US20110211680A1 (en) * | 2010-02-26 | 2011-09-01 | Research In Motion Limited | Method and device for analyzing voice mail |
US10498899B2 (en) * | 2014-06-16 | 2019-12-03 | Karen Paulson | Communication logging system |
Family Cites Families (13)
Publication number | Priority date | Publication date | Assignee | Title |
---|---|---|---|---|
US4375083A (en) * | 1980-01-31 | 1983-02-22 | Bell Telephone Laboratories, Incorporated | Signal sequence editing method and apparatus with automatic time fitting of edited segments |
US4757525A (en) * | 1982-09-29 | 1988-07-12 | Vmx, Inc. | Electronic audio communications system with voice command features |
US4625081A (en) * | 1982-11-30 | 1986-11-25 | Lotito Lawrence A | Automated telephone voice service system |
US5008835A (en) * | 1987-12-28 | 1991-04-16 | Jachmann Emil F | Method and apparatus for storing and forwarding voice signals and generating replies |
US4916726A (en) * | 1988-09-29 | 1990-04-10 | American Tel-A-System, Inc. | Telephone answering service with integrated voice and textual message storage |
US4985913A (en) * | 1989-08-29 | 1991-01-15 | Stephen R. Shalom | Multiple message answering machine keyed to the incoming phone number |
JP2880592B2 (en) * | 1990-10-30 | 1999-04-12 | インターナショナル・ビジネス・マシーンズ・コーポレイション | Editing apparatus and method for composite audio information |
US5220596A (en) * | 1991-05-30 | 1993-06-15 | Rolm Systems | Method and apparatus for propagating a network profile |
US5283856A (en) * | 1991-10-04 | 1994-02-01 | Beyond, Inc. | Event-driven rule-based messaging system |
US5283818A (en) * | 1992-03-31 | 1994-02-01 | Klausner Patent Technologies | Telephone answering device linking displayed data with recorded audio message |
US5448695A (en) * | 1992-12-31 | 1995-09-05 | International Business Machines Corporation | Method and apparatus for dynamic visual feedback messaging in a graphical user interface of a data processing system |
US5504805A (en) * | 1993-04-05 | 1996-04-02 | At&T Corp. | Calling number identification using speech recognition |
US5737393A (en) * | 1995-07-31 | 1998-04-07 | Ast Research, Inc. | Script-based interactive voice mail and voice response system |
-
1996
- 1996-10-15 CA CA002187837A patent/CA2187837C/en not_active Expired - Fee Related
- 1996-12-10 EP EP96308953A patent/EP0783220B1/en not_active Expired - Lifetime
- 1996-12-10 DE DE69637610T patent/DE69637610D1/en not_active Expired - Fee Related
- 1996-12-26 JP JP8346906A patent/JPH09247264A/en active Pending
-
1997
- 1997-01-02 AU AU10004/97A patent/AU1000497A/en not_active Abandoned
- 1997-10-09 US US08/947,988 patent/US5926524A/en not_active Expired - Lifetime
Also Published As
Publication number | Publication date |
---|---|
EP0783220A3 (en) | 1999-12-15 |
DE69637610D1 (en) | 2008-09-04 |
EP0783220B1 (en) | 2008-07-23 |
EP0783220A2 (en) | 1997-07-09 |
US5926524A (en) | 1999-07-20 |
CA2187837C (en) | 2000-01-25 |
AU1000497A (en) | 1997-07-10 |
JPH09247264A (en) | 1997-09-19 |
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Legal Events
Date | Code | Title | Description |
---|---|---|---|
EEER | Examination request | ||
MKLA | Lapsed |