CA2185591A1 - Call Handling Method for Credit and Fraud Management - Google Patents

Call Handling Method for Credit and Fraud Management

Info

Publication number
CA2185591A1
CA2185591A1 CA2185591A CA2185591A CA2185591A1 CA 2185591 A1 CA2185591 A1 CA 2185591A1 CA 2185591 A CA2185591 A CA 2185591A CA 2185591 A CA2185591 A CA 2185591A CA 2185591 A1 CA2185591 A1 CA 2185591A1
Authority
CA
Canada
Prior art keywords
call
billing number
database
customer record
charged
Prior art date
Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
Granted
Application number
CA2185591A
Other languages
French (fr)
Other versions
CA2185591C (en
Inventor
Charles M. Jankowitz
Valentine C. Matula
Gary A. Munson
Fang Wu
Current Assignee (The listed assignees may be inaccurate. Google has not performed a legal analysis and makes no representation or warranty as to the accuracy of the list.)
AT&T Corp
Original Assignee
AT&T Corp
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by AT&T Corp filed Critical AT&T Corp
Publication of CA2185591A1 publication Critical patent/CA2185591A1/en
Application granted granted Critical
Publication of CA2185591C publication Critical patent/CA2185591C/en
Anticipated expiration legal-status Critical
Expired - Fee Related legal-status Critical Current

Links

Classifications

    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M15/00—Arrangements for metering, time-control or time indication ; Metering, charging or billing arrangements for voice wireline or wireless communications, e.g. VoIP
    • H04M15/88—Provision for limiting connection, or expenditure
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M15/00—Arrangements for metering, time-control or time indication ; Metering, charging or billing arrangements for voice wireline or wireless communications, e.g. VoIP
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M15/00—Arrangements for metering, time-control or time indication ; Metering, charging or billing arrangements for voice wireline or wireless communications, e.g. VoIP
    • H04M15/47—Fraud detection or prevention means
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04Q—SELECTING
    • H04Q3/00—Selecting arrangements
    • H04Q3/0016—Arrangements providing connection between exchanges
    • H04Q3/0029—Provisions for intelligent networking
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M2215/00—Metering arrangements; Time controlling arrangements; Time indicating arrangements
    • H04M2215/01—Details of billing arrangements
    • H04M2215/0116—Provision for limiting expenditure, e.g. limit on call expenses or account
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M2215/00—Metering arrangements; Time controlling arrangements; Time indicating arrangements
    • H04M2215/01—Details of billing arrangements
    • H04M2215/0148—Fraud detection or prevention means
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04Q—SELECTING
    • H04Q2213/00—Indexing scheme relating to selecting arrangements in general and for multiplex systems
    • H04Q2213/1313—Metering, billing
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04Q—SELECTING
    • H04Q2213/00—Indexing scheme relating to selecting arrangements in general and for multiplex systems
    • H04Q2213/13515—Indexing scheme relating to selecting arrangements in general and for multiplex systems authentication, authorisation - fraud prevention
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04Q—SELECTING
    • H04Q2213/00—Indexing scheme relating to selecting arrangements in general and for multiplex systems
    • H04Q2213/13547—Indexing scheme relating to selecting arrangements in general and for multiplex systems subscriber, e.g. profile, database, database access

Abstract

Prior to completing a telephone call, a database is accessed within a telecommunications network to determine whether the call should be completed. The billing number to which the call is to be charged is compared to a customer record assigned to the billing number and stored in the database.
The customer record is checked against a treatment category code which combines geographic call restrictions and thresholding. A call may be identified as potentially fraudulent and blocked if the customer record associated with the billing number indicates that the account is in arrears. In addition, at predetermined intervals during the progress of the call and at the end of each allowed call to be charged to that billing number, the time and/or cost of each call is estimated and added to the total stored in a user-defied threshold counter in the database. When the total stored in the counter exceeds a predetermined threshold limit, a potentially fraudulent call is identified. In this manner, call authorization is performed on a per call basis to prevent fraudulent telephone calls
CA002185591A 1995-11-21 1996-09-16 Call handling method for credit and fraud management Expired - Fee Related CA2185591C (en)

Applications Claiming Priority (2)

Application Number Priority Date Filing Date Title
US08/562,229 US5875236A (en) 1995-11-21 1995-11-21 Call handling method for credit and fraud management
US562,229 1995-11-21

Publications (2)

Publication Number Publication Date
CA2185591A1 true CA2185591A1 (en) 1997-05-22
CA2185591C CA2185591C (en) 1999-09-28

Family

ID=24245364

Family Applications (1)

Application Number Title Priority Date Filing Date
CA002185591A Expired - Fee Related CA2185591C (en) 1995-11-21 1996-09-16 Call handling method for credit and fraud management

Country Status (4)

Country Link
US (1) US5875236A (en)
CA (1) CA2185591C (en)
GB (1) GB2307618B (en)
MX (1) MX9605648A (en)

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Also Published As

Publication number Publication date
US5875236A (en) 1999-02-23
CA2185591C (en) 1999-09-28
GB2307618A (en) 1997-05-28
GB9623744D0 (en) 1997-01-08
MX9605648A (en) 1997-05-31
GB2307618B (en) 2000-04-26

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