CA2095508A1 - Digital switching system connecting buses with incompatible protocols and telephone answering system and private automatic branch exchange with integrated voice and textual message recording - Google Patents

Digital switching system connecting buses with incompatible protocols and telephone answering system and private automatic branch exchange with integrated voice and textual message recording

Info

Publication number
CA2095508A1
CA2095508A1 CA002095508A CA2095508A CA2095508A1 CA 2095508 A1 CA2095508 A1 CA 2095508A1 CA 002095508 A CA002095508 A CA 002095508A CA 2095508 A CA2095508 A CA 2095508A CA 2095508 A1 CA2095508 A1 CA 2095508A1
Authority
CA
Canada
Prior art keywords
information
buses
textual message
digital switching
telephone answering
Prior art date
Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
Granted
Application number
CA002095508A
Other languages
French (fr)
Other versions
CA2095508C (en
Inventor
Kent D. Anderson
Paul N. Henning
Raymond M. Jalbert
John F. Morley, Jr.
Jacob Pieter Doornebos
Current Assignee (The listed assignees may be inaccurate. Google has not performed a legal analysis and makes no representation or warranty as to the accuracy of the list.)
American Tel A Systems Inc
Original Assignee
American Tel A Systems Inc
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Priority claimed from US07/880,161 external-priority patent/US5341368A/en
Application filed by American Tel A Systems Inc filed Critical American Tel A Systems Inc
Publication of CA2095508A1 publication Critical patent/CA2095508A1/en
Application granted granted Critical
Publication of CA2095508C publication Critical patent/CA2095508C/en
Anticipated expiration legal-status Critical
Expired - Lifetime legal-status Critical Current

Links

Classifications

    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04MTELEPHONIC COMMUNICATION
    • H04M3/00Automatic or semi-automatic exchanges
    • H04M3/42Systems providing special services or facilities to subscribers
    • H04M3/50Centralised arrangements for answering calls; Centralised arrangements for recording messages for absent or busy subscribers ; Centralised arrangements for recording messages
    • H04M3/53Centralised arrangements for recording incoming messages, i.e. mailbox systems
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04LTRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L12/00Data switching networks
    • H04L12/66Arrangements for connecting between networks having differing types of switching systems, e.g. gateways
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04MTELEPHONIC COMMUNICATION
    • H04M3/00Automatic or semi-automatic exchanges
    • H04M3/42Systems providing special services or facilities to subscribers
    • H04M3/50Centralised arrangements for answering calls; Centralised arrangements for recording messages for absent or busy subscribers ; Centralised arrangements for recording messages
    • H04M3/51Centralised call answering arrangements requiring operator intervention, e.g. call or contact centers for telemarketing
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04MTELEPHONIC COMMUNICATION
    • H04M3/00Automatic or semi-automatic exchanges
    • H04M3/42Systems providing special services or facilities to subscribers
    • H04M3/50Centralised arrangements for answering calls; Centralised arrangements for recording messages for absent or busy subscribers ; Centralised arrangements for recording messages
    • H04M3/53Centralised arrangements for recording incoming messages, i.e. mailbox systems
    • H04M3/5307Centralised arrangements for recording incoming messages, i.e. mailbox systems for recording messages comprising any combination of audio and non-audio components
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04QSELECTING
    • H04Q11/00Selecting arrangements for multiplex systems
    • H04Q11/04Selecting arrangements for multiplex systems for time-division multiplexing
    • H04Q11/0407Selecting arrangements for multiplex systems for time-division multiplexing using a stored programme control
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04MTELEPHONIC COMMUNICATION
    • H04M3/00Automatic or semi-automatic exchanges
    • H04M3/005Interface circuits for subscriber lines
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04MTELEPHONIC COMMUNICATION
    • H04M7/00Arrangements for interconnection between switching centres
    • H04M7/0096Trunk circuits

Abstract

A digital switching system connecting buses with incompatible protocols and a telephone answering system and private automatic branch exchange with integrated voice and textual message recording is disclosed. The digital switching system (10) in accordance with the invention permits a digital switching matrix (12) having an input bus and an output bus to connect information on the input bus selectively to information on the output bus in response to control signals applied to switches of the switching matrix. A plurality of information systems (18, 20 and 22) each having a different bus protocol are electrically connected to the input and output buses of the switching matrix to permit information transmitted on a conductor of any of the information buses to be received by another conductor of any of the information buses through the input bus, the switching matrix and the output bus. A host processor controls the plurality of information systems.

Furthermore, the host processor may be used to commonly control textual message and voice message recording systems within a telephone answering system and commonly control telephony functions and textual message and voice recording systems within a PABX.
CA002095508A 1992-05-05 1993-05-04 Digital switching system connecting buses with incompatible protocols and telephone answering system and private automatic branch exchange with integrated voice and textual message recording Expired - Lifetime CA2095508C (en)

Applications Claiming Priority (4)

Application Number Priority Date Filing Date Title
US07/880,161 US5341368A (en) 1992-05-05 1992-05-05 Digital switching system interconnecting buses with imcompatible protocols
US07/880,161 1992-05-05
US07/897,109 US5420852A (en) 1988-09-29 1992-06-11 Digital switching system connecting buses with incompatible protocols and telephone answering system and private automatic branch exchange with integrated voice and textual message recording
US07/897,109 1992-06-11

Publications (2)

Publication Number Publication Date
CA2095508A1 true CA2095508A1 (en) 1993-11-06
CA2095508C CA2095508C (en) 2003-08-05

Family

ID=27128565

Family Applications (1)

Application Number Title Priority Date Filing Date
CA002095508A Expired - Lifetime CA2095508C (en) 1992-05-05 1993-05-04 Digital switching system connecting buses with incompatible protocols and telephone answering system and private automatic branch exchange with integrated voice and textual message recording

Country Status (4)

Country Link
US (1) US5420852A (en)
CA (1) CA2095508C (en)
GB (1) GB2281476B (en)
WO (1) WO1993022864A1 (en)

Cited By (1)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US5602382A (en) * 1994-10-31 1997-02-11 Canada Post Corporation Mail piece bar code having a data content identifier

Families Citing this family (35)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US6192254B1 (en) * 1992-02-28 2001-02-20 At&T Corporation Personal portable apparatus for use in completing a telephone call
US5455827A (en) * 1994-02-23 1995-10-03 Harris Corporation Multi-processing and direct routing of signalling protocols in voice communication channels
US5519561A (en) * 1994-11-08 1996-05-21 Eaton Corporation Circuit breaker using bimetal of thermal-magnetic trip to sense current
US5793961A (en) * 1994-11-18 1998-08-11 Intel Corporation Computer system with data conference capability
US5649005A (en) * 1995-07-07 1997-07-15 Northern Telecom Limited PC with telephony exchange function
US5912882A (en) 1996-02-01 1999-06-15 Qualcomm Incorporated Method and apparatus for providing a private communication system in a public switched telephone network
US5875234A (en) 1996-02-14 1999-02-23 Netphone, Inc. Computer integrated PBX system
US7421066B1 (en) * 1996-06-12 2008-09-02 Estech Systems, Inc. Telephone call/voice processing system
US5832433A (en) * 1996-06-24 1998-11-03 Nynex Science And Technology, Inc. Speech synthesis method for operator assistance telecommunications calls comprising a plurality of text-to-speech (TTS) devices
US6009151A (en) * 1996-08-27 1999-12-28 Data Race, Inc. PC card modem with microphone and speaker connectivity
GB2318701A (en) * 1996-10-26 1998-04-29 Ibm Intelligent network protocol gateway
JPH10145574A (en) * 1996-11-11 1998-05-29 Matsushita Electric Ind Co Ltd Facsimile equipment
US6125122A (en) * 1997-01-21 2000-09-26 At&T Wireless Svcs. Inc. Dynamic protocol negotiation system
US6418203B1 (en) 1997-06-06 2002-07-09 Data Race, Inc. System and method for communicating audio information between a computer and a duplex speakerphone modem
JPH11127214A (en) * 1997-10-21 1999-05-11 Sony Corp Information processor, control method and transmission medium
US6456633B1 (en) * 1999-04-08 2002-09-24 Avinta Communications, Inc. Unified distributed voice and data local area networking
AU6791200A (en) * 1999-08-18 2001-03-13 Ctpx Telecommunications, Inc. Field programmable telephony interface module
US7069432B1 (en) 2000-01-04 2006-06-27 Cisco Technology, Inc. System and method for providing security in a telecommunication network
US6804254B1 (en) 2000-01-04 2004-10-12 Cisco Technology, Inc. System and method for maintaining a communication link
US7079495B1 (en) 2000-01-04 2006-07-18 Cisco Technology, Inc. System and method for enabling multicast telecommunications
US6744880B1 (en) 2000-01-18 2004-06-01 Telescan Corporation Method for creating a telephone digital switching platform
DE10007597A1 (en) * 2000-02-18 2001-08-23 Siemens Ag Bus system coupling device - uses respective communication interfaces for connection to first field bus and second field bus connected to devices using 2 different communication protocols
US7110525B1 (en) 2001-06-25 2006-09-19 Toby Heller Agent training sensitive call routing system
US7023979B1 (en) 2002-03-07 2006-04-04 Wai Wu Telephony control system with intelligent call routing
US7372952B1 (en) 2002-03-07 2008-05-13 Wai Wu Telephony control system with intelligent call routing
US9818136B1 (en) 2003-02-05 2017-11-14 Steven M. Hoffberg System and method for determining contingent relevance
US7676034B1 (en) 2003-03-07 2010-03-09 Wai Wu Method and system for matching entities in an auction
US8849892B2 (en) * 2004-06-10 2014-09-30 Verizon Patent And Licensing Inc. Method and system for brokering messages in a distributed system
US8874477B2 (en) 2005-10-04 2014-10-28 Steven Mark Hoffberg Multifactorial optimization system and method
US7937102B2 (en) * 2005-12-22 2011-05-03 Motorola Mobility, Inc. Method of operating a multi-camp mobile communication device while engaged in a call and receiving a dispatch call
EP1996401B1 (en) * 2006-02-28 2012-12-26 Datacard Corporation Continuousy printing images on a web material and continuously transferring the images to identity documents
US8300798B1 (en) 2006-04-03 2012-10-30 Wai Wu Intelligent communication routing system and method
US9727508B2 (en) * 2009-04-27 2017-08-08 Intel Corporation Address learning and aging for network bridging in a network processor
JP5454255B2 (en) * 2010-03-16 2014-03-26 ヤマハ株式会社 Acoustic signal processing apparatus and acoustic signal processing system
AU2015343339A1 (en) 2014-11-03 2017-06-15 Genentech, Inc. Methods and biomarkers for predicting efficacy and evaluation of an OX40 agonist treatment

Family Cites Families (25)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US4503288A (en) * 1981-08-31 1985-03-05 Novation, Inc. Intelligent telephone
EP0129894A3 (en) * 1983-06-28 1988-01-20 Honeywell Inc. Machine control panel
US4523055A (en) * 1983-11-25 1985-06-11 Pitney Bowes Inc. Voice/text storage and retrieval system
US4799144A (en) * 1984-10-12 1989-01-17 Alcatel Usa, Corp. Multi-function communication board for expanding the versatility of a computer
US4612416A (en) * 1985-01-22 1986-09-16 At&T Information Systems Inc. Integrated message service system
IT1182393B (en) * 1985-01-31 1987-10-05 Olivetti & Co Spa INTEGRATED AUTOMATION SYSTEM FOR OFFICES
US4785408A (en) * 1985-03-11 1988-11-15 AT&T Information Systems Inc. American Telephone and Telegraph Company Method and apparatus for generating computer-controlled interactive voice services
US4805207A (en) * 1985-09-09 1989-02-14 Wang Laboratories, Inc. Message taking and retrieval system
US4755932A (en) * 1985-10-15 1988-07-05 International Business Machines Corporation Interpreter program for providing commands to a computer application program
US4807282A (en) * 1985-12-30 1989-02-21 International Business Machines Corp. Programmable P/C compatible communications card
US4739509A (en) * 1986-03-21 1988-04-19 American Telephone And Telegraph Company Automated message chronicling system
US4866756A (en) * 1986-04-16 1989-09-12 Call It Co. Interactive computerized communications systems with voice input and output
US4696026A (en) * 1986-04-30 1987-09-22 General Telephone Company Of Indiana Multiplexed terminal for monitoring and controlling a plurality of remote telephone switches
US4922519A (en) * 1986-05-07 1990-05-01 American Telephone And Telegraph Company Automated operator assistance calls with voice processing
US4837798A (en) * 1986-06-02 1989-06-06 American Telephone And Telegraph Company Communication system having unified messaging
US4860339A (en) * 1986-08-08 1989-08-22 Dictaphone Corporation Programmable telephone/dictation terminal and method of operating same
JPS6390263A (en) * 1986-10-02 1988-04-21 Canon Inc Personal computer
US4959855A (en) * 1986-10-08 1990-09-25 At&T Bell Laboratories Directory assistance call processing and calling customer remote signal monitoring arrangements
US4797911A (en) * 1987-06-16 1989-01-10 Inventions, Inc. Customer account online servicing system
US4894857A (en) * 1987-06-16 1990-01-16 Inuentions Inc. Method and apparatus for customer account servicing
US4975695A (en) * 1987-10-01 1990-12-04 Data General Corporation High speed communication processing system
US4955054A (en) * 1988-10-05 1990-09-04 Precision Software Incorporated Integrated telecommunication system with improved digital voice response
US4939771A (en) * 1989-09-20 1990-07-03 At&T Bell Laboratories Attendant-controlled call message delivery system and method
US5086461A (en) * 1990-01-23 1992-02-04 Network Access Corporation Apparatus and method for providing existing 1ESS and 1AESS telephone switching equipment with the capability of using the SS7 protocol
US5072441A (en) * 1990-08-07 1991-12-10 Nynex Corporation Packet switched information network with universal access to enhanced network services

Cited By (1)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US5602382A (en) * 1994-10-31 1997-02-11 Canada Post Corporation Mail piece bar code having a data content identifier

Also Published As

Publication number Publication date
CA2095508C (en) 2003-08-05
WO1993022864A1 (en) 1993-11-11
GB2281476A (en) 1995-03-01
GB2281476B (en) 1996-11-20
US5420852A (en) 1995-05-30
GB9421885D0 (en) 1994-12-21

Similar Documents

Publication Publication Date Title
CA2095508A1 (en) Digital switching system connecting buses with incompatible protocols and telephone answering system and private automatic branch exchange with integrated voice and textual message recording
EP0341687B1 (en) Private automatic branch exchange system
EP0167351B1 (en) Signal multiplexing circuit
US5734710A (en) Communication system having a service feature which can be activated and/or deactivated
EP0161031B1 (en) Telecommunication system, in particular telephone system
JPH02108490U (en)
US5631953A (en) Circuit arrangement for integration of EDP systems in the utilization of telephone systems
CA2195436A1 (en) Switching in a Telecommunications Service Node
EP0196772A3 (en) Digital telecommunication system
US4480330A (en) Arrangement for digital tone distribution
CA2177781A1 (en) Digital pb exchanger with multi-processor control system using asynchronous transfer mode
US5548584A (en) Telephone switching system with switched line circuits
CA2095514A1 (en) Digital switching system interconnecting buses with incompatible protocols
US4660219A (en) Extension ringing arrangement key telephone system
US5157715A (en) Call status recognition in a broadband private automatic branch exchange
JPH0331306B2 (en)
US6856681B2 (en) Device for connecting a data processing device to a telecommunications system
JPH0466142B2 (en)
JP2816867B2 (en) Communication method in integrated service digital network and communication terminal device thereof
JPS62123891A (en) Connection system between key telephone systems
JPH0137034B2 (en)
JPH0432340A (en) Incoming call restriction system
KR940006012B1 (en) Voice mailing system
JPS6339262A (en) Networl control circuit
JPH0433185B2 (en)

Legal Events

Date Code Title Description
EEER Examination request