| A market-focused, or customer-focused, organization first determines what its potential customers desire, and then builds the product Cheap Flights London Athens Greece or service. Marketing theory and practice is justified in the belief that customers Cheap Flights London Athens Greece use a product or service because they have a need, or Cheap Flights London Athens Greece because Cheap Flights London Athens Greece it provides a perceived benefit.
Two major factors of marketing Cheap Flights London Athens Greece are Cheap Flights London Athens Greece the recruitment of new customers (acquisition) and the retention and expansion of relationships with existing customers (base Cheap Flights London Athens Greece management). Once a Cheap Flights London Athens Greece marketer has converted the prospective Cheap Flights London Athens Greece buyer, base management marketing takes over. The process Cheap Flights London Athens Greece for base management shifts the marketer to building a Cheap Flights London Athens Greece relationship, nurturing the links, enhancing the benefits that Cheap Flights London Athens Greece sold the buyer in the first place, and improving Cheap Flights London Athens Greece the product/service continuously to protect Cheap Flights London Athens Greece the business from competitive encroachments.
For a marketing plan to be successful, the mix of the four Cheap Flights London Athens Greece "Ps" must reflect the Cheap Flights London Athens Greece wants and desires of the consumers or Shoppers in the target market. Trying Cheap Flights London Athens Greece to convince a market segment to buy Cheap Flights London Athens Greece something they Cheap Flights London Athens Greece don't want is extremely expensive and seldom successful. Marketers depend Cheap Flights London Athens Greece on insights from marketing research, both formal and informal, to determine what consumers want and what they are willing to pay for. Marketers hope that this process will give them a sustainable competitive advantage. Marketing management is the practical application of this process. The offer is also an important addition to the 4P's theory.
Within most organizations, the activities encompassed by the marketing function are Cheap Flights London Athens Greece led by a Vice President Cheap Flights London Athens Greece or Director of Marketing. A Cheap Flights London Athens Greece growing number of organizations, especially large US companies, have a Chief Marketing Officer position, reporting to the Chief Executive Officer.
The American Marketing Association (AMA) states, Cheap Flights London Athens Greece �Marketing is the activity, set of institutions, and processes for creating, communicating, delivering, and exchanging Cheap Flights London Athens Greece offerings that have value for customers, clients, partners, and society at large.".
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Marketing methods are informed by many of the social sciences, particularly psychology, sociology, and economics. Anthropology is also a small, but growing influence. Market research underpins these activities. Through advertising, it is also related to many of the creative arts. Marketing is a wide and heavily interconnected subject with extensive publications. It is also an area of activity infamous for Cheap Flights London Athens Greece re-inventing itself and Cheap Flights London Athens Greece its vocabulary according to the times and Cheap Flights London Athens Greece the culture.
Many companies today have Cheap Flights London Athens Greece a customer focus (or customer orientation). This implies that Cheap Flights London Athens Greece the company focuses its activities and products Cheap Flights London Athens Greece on consumer demands. Cheap Flights London Athens Greece Generally there are three ways of doing this: the customer-driven approach, the sense of identifying market changes Cheap Flights London Athens Greece and the product innovation approach.
In the consumer-driven approach, consumer Cheap Flights London Athens Greece wants are the drivers of all strategic marketing decisions. Cheap Flights London Athens Greece No strategy is pursued until it passes the test of Cheap Flights London Athens Greece consumer research. Every Cheap Flights London Athens Greece aspect of a market offering, including the nature Cheap Flights London Athens Greece of the product itself, is driven by the needs of potential consumers. The starting point is always the consumer. The rationale for this approach is that there is Cheap Flights London Athens Greece no point spending R&D Aurora Airfares Cheap Finder Lowest Ticket funds developing products that Cheap Accommodation In Singapore people will not buy. History Cheap Flights London Athens Greece attests to many products that were commercial failures in spite Generic Cheap Viagra of being technological breakthroughs.
A formal approach to this customer-focused marketing is known as SIVA[3] (Solution, Information, Value, Cheap Flights London Athens Greece Access). This system is basically the four Ps renamed and Cheap Flights London Athens Greece reworded to provide a customer focus.
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The Cheap Flights London Athens Greece SIVA Model Cheap Flights London Athens Greece provides a demand/customer centric version alternative to the well-known 4Ps supply side model (product, Cheap Flights London Athens Greece price, place, promotion) of marketing management.
In a product innovation approach, the company pursues product innovation, then tries to develop a market for the product. Cheap Flights London Athens Greece Product innovation drives the process and marketing research is conducted primarily Cheap Flights London Athens Greece to ensure that a profitable Psp Cheap market segment(s) exists for the innovation. Cheap Flights London Athens Greece The rationale is that customers may not know what options will be available to them in the future so we should not Cheap Flights London Athens Greece expect them to tell us what they will buy Cheap Flights London Athens Greece in the future. However, marketers can aggressively over-pursue product innovation and try to overcapitalize on a niche. When Cheap Flights London Athens Greece pursuing a product innovation approach, Cheap Flights London Athens Greece marketers must Cheap Flights London Athens Greece ensure that they have a varied Cheap Mobile Phones Australia and multi-tiered Cheap Flights Paris Dublin approach to product innovation. It is claimed that if Thomas Edison Cheap Flights London Athens Greece depended on marketing research he would have produced larger candles rather than inventing light bulbs. Many firms, such as research and development Cheap Flights London Athens Greece focused companies, successfully focus on product innovation (Such as Nintendo who constantly change the Cheap Flights London Athens Greece way Video games are played). Many purists doubt whether All Inclusive Cheap Cruises this is really a Cheap Flights London Athens Greece form of marketing orientation at all, because of the ex post status of consumer research. Cheap Flights London Athens Greece Some even question whether it is marketing. Cheap Flights London Athens Greece |