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The American Marketing Association (AMA) states, �Marketing is the activity, set of institutions, Cheap Fares To Egypt and processes for creating, communicating, delivering, and exchanging offerings that have value for customers, clients, partners, and society at large.".
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A formal approach to this customer-focused marketing is known as SIVA[3] (Solution, Information, Value, Access). This system is basically the four Ps renamed and reworded to provide a customer focus.
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