A market-focused, or customer-focused, organization first determines what its potential customers desire, and then builds the product or service. Marketing theory and practice Cheap Cars Toronto is justified in the belief that customers use a product or service Cheap Cars Toronto because they have a need, Cheap Cars Toronto or because it provides a perceived benefit.
Two major factors of marketing are the recruitment Cheap Cars Toronto of new customers (acquisition) and the retention and expansion of relationships with existing Cheap Cars Toronto customers (base management). Once a Cheap Cars Toronto marketer has converted the prospective Cheap Cars Toronto buyer, base management marketing Cheap Cars Toronto takes over. The process for Cheap Cars Toronto base management shifts the marketer to building a relationship, nurturing the links, enhancing the Cheap Cars Toronto benefits that sold Cheap Cars Toronto the buyer in the first place, and improving the product/service continuously to protect the business from competitive encroachments.
For a marketing plan to be successful, the mix of the four "Ps" must reflect the Cheap Cars Toronto wants and desires of the consumers or Shoppers Cheap Cars Toronto in the target market. Cheap Cars Toronto Trying to convince a market segment to buy something they Cheap Cars Toronto don't Cheap Cars Toronto want is extremely expensive and seldom successful. Marketers depend Cheap Cars Toronto on insights from marketing research, both formal and Cheap Cars Toronto informal, to Cheap Cars Toronto determine Cheap Cars Toronto what consumers want and what they are willing to pay for. Marketers hope that this process will give Cheap Cars Toronto them a Cheap Cars Toronto sustainable competitive advantage. Marketing management is the practical application of this process. The offer is also an important addition to the 4P's theory.
Within Cheap Cars Toronto most organizations, the activities encompassed by the Carpet Cheap Cleaning Order marketing function Cheap Cars Toronto are led by a Vice President or Director of Marketing. A growing number Cheap Cars Toronto of organizations, especially large US companies, have a Chief Marketing Officer position, reporting to the Chief Executive Officer.
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The American Marketing Association (AMA) states, �Marketing is the Cheap Cars Toronto activity, set Cheap Cars Toronto of institutions, Cheap Cars Toronto and Cheap Cars Toronto processes Cheap Cars Toronto for creating, communicating, delivering, and exchanging offerings that have Cheap Cars Toronto value for customers, clients, partners, and society Cheap Cars Toronto at large.".
Marketing methods are informed by many of the social sciences, particularly psychology, sociology, and economics. Anthropology is also a small, but growing influence. Market research underpins Cheap Cars Toronto these activities. Through advertising, it is also related to many of the creative arts. Marketing is a wide and heavily interconnected Cheap Cars Toronto subject with extensive publications. It is also an Cheap Cars Toronto area of Cheap Cars Toronto activity infamous for re-inventing itself and its vocabulary Cheap Cars Toronto according to the times and the culture.
Many companies today have Cheap Cars Toronto a customer focus (or customer orientation). This implies that the company focuses its activities and products on consumer demands. Generally there are three ways of doing this: the customer-driven approach, the Cheap Cars Toronto sense of identifying market changes and the product innovation approach.
In the consumer-driven approach, consumer wants are the drivers of all strategic marketing decisions. No strategy Cheap Cars Toronto is pursued until Cheap Cars Toronto it passes the Cheap Cars Toronto test of consumer research. Every aspect of a market offering, including the nature of the product itself, is driven by the needs of potential consumers. The starting point is always the consumer. The rationale for this approach is that Cheap Cars Toronto there is no point spending R&D funds developing products that people Cheap Sports Travel Insurance will not buy. History attests Cheap Cars Toronto to many products that were commercial failures in spite of being technological breakthroughs.
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A formal Cheap Cars Toronto approach to this customer-focused Cheap Cars Toronto marketing is known as SIVA[3] (Solution, Information, Value, Access). Cheap Cars Toronto This system is basically the four Ps renamed Cheap Cars Toronto and reworded to provide a customer focus.
The SIVA Model provides a demand/customer centric version alternative to the well-known 4Ps supply side model (product, Cheap Cars Toronto price, place, promotion) of marketing management.
In a product innovation approach, the company pursues product innovation, then tries to develop a market for the product. Product innovation drives the process and marketing research is conducted primarily to ensure that a profitable market segment(s) exists for the Cheap Cars Toronto innovation. The rationale is that customers may not know what options will be available to them in the future so we should Cheap Cars Toronto not expect them to tell us what they will Cheap Cars Toronto buy in the future. However, marketers can aggressively over-pursue product innovation and try to overcapitalize on a niche. When pursuing a product innovation approach, marketers Cheap Cars Toronto must ensure that Cheap Cars Toronto they have a Cheap Cars Toronto varied and multi-tiered approach to product innovation. It is claimed that if Thomas Edison depended on marketing research he would have produced larger candles rather than inventing light bulbs. Many firms, such Cheap Cars Toronto as research and development focused companies, successfully focus on product innovation (Such as Cheap Cars Toronto Nintendo who constantly change the way Video games are played). Many purists doubt whether this is really a form of marketing orientation at Cheap Cars Toronto all, because of Cheap Flights From Dublin To Uk the ex post status of consumer research. Some even question whether it Cheap Cars Toronto is marketing. |