Street-Level Bureaucracy: The Dilemmas of the Individual in Public ServiceStreet-Level Bureaucracy is an insightful study of how public service workers, in effect, function as policy decision makers, as they wield their considerable discretion in the day-to-day implementation of public programs. |
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Street-Level Bureaucracy: The Dilemmas of the Individual in Public Service Michael Lipsky Limited preview - 1983 |